Published by Pronto Mobile Technologies

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Why should I report an Issue with Pronto Business?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pronto Mobile Technologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Pronto Business Customer Insights

Steps to Troubleshoot & Fix Pronto Business Issues

1. Fix Pronto Business Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pronto Business: Restarting the app will resolve most errors.
  2. Update the Pronto Business App. Here is how:
    1. On Android goto PlayStore » Search for "Pronto Business" » Open Pronto Business » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pronto Business » click "UPDATE".
  3. Clear Pronto Business app cache: Clearing cached data will force your app to retrieve the latest data directly from Pronto Business servers.
    1. On Android, goto Settings » Apps » Select "Pronto Business" » click Storage » click "Clear Cache".
  4. Check Pronto Business app permissions. If any of these permissions required to use your device's features are disenabled, Pronto Business might not work.
  5. Uninstall and reinstall Pronto Business. If nothing else has worked, completely uninstall Pronto Business then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pronto Business not working


2. Fix Pronto Business Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pronto Business be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pronto Business not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pronto Business may not be able to connect to the Internet when running in the background.

Reported Issues

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