Published by Prodege on Oct 10, 2024

Report an issue with ySense.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with ySense?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Prodege to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ySense image 1 contact ySense image 2

About ySense

1. Receive cash (USD) for each completed survey and redeem your cash for premium gift cards.

2. With the ySense App you can share your feedback with thousands of companies and research firms that want to hear from you!

3. Give your opinion about movies, TV shows, shopping experiences and even new products/services.

4. Do you like to share your opinion?

5. Download the app today and be heard!

ySense Customer Insights

1. Otherwise your just wasting people's time.The app doesn't give enough surveys to my region and even the surveys the apps give, I'm not always qualified for no reason, always telling me to try again later when haven't even started the survey.

2. At this point it is just wasting space on my device and will have to goThe app works as advertised, but if a survey requires you to listen to an audio excerpt, the player doesn't load and there's no option to open the survey in Chrome and continue from there.

3. Idk why but the survey is rarely available via app, but when I open from the computer, there are several surveys and daily poll (eventho' not every completed survey will get rewarded).

4. But since installing it and signing up three days ago I have not qualified for one single survey.

5. But since installing it and signing up three days ago I have not qualified for one single survey.

6. At this point it is just wasting space on my device and will have to goI was kind of excited to try this survey app.

7. 😔It's only good at the first 2 days of creating profile which doesn't pay up to 0.5cent. After that surveys crashes at a stage of completing it.

8. More than 3months I made just $1.8 after taking several surveys and claiming 0.01 daily bonus for almost 2 months through the website.Spent an entire hour and got credited nothing.

9. Thank youThis is the only best survey app that I could really earn.

10. The surveys look like they pay decently, the interface and navigation are clear and easy.

11. The surveys look like they pay decently, the interface and navigation are clear and easy.

Steps to Troubleshoot & Fix ySense Issues

1. Fix ySense Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ySense: Restarting the app will resolve most errors.
  2. Update the ySense App. Here is how:
    1. On Android goto PlayStore » Search for "ySense" » Open ySense » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ySense » click "UPDATE".
  3. Clear ySense app cache: Clearing cached data will force your app to retrieve the latest data directly from ySense servers.
    1. On Android, goto Settings » Apps » Select "ySense" » click Storage » click "Clear Cache".
  4. Check ySense app permissions. If any of these permissions required to use your device's features are disenabled, ySense might not work.
  5. Uninstall and reinstall ySense. If nothing else has worked, completely uninstall ySense then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ySense not working


2. Fix ySense Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ySense be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ySense not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ySense may not be able to connect to the Internet when running in the background.

Reported Issues