Published by Prisa Radio on Apr 17, 2024

Report an issue with WRadio Colombia.
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Why should I report an Issue with WRadio Colombia?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Prisa Radio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About WRadio Colombia

1. Escucha en tiempo real, navega, intercambia, opina, crítica, analiza, ríe y entérate de todo lo que ocurre en Colombia y el Mundo.

2. Lo mejor de los programas de mayor audiencia en radio.

3. W Radio Colombia sin interrupciones.

4. Noticias, entretenimiento, deportes, vida y estilo, salud, espectáculos y cultura.

WRadio Colombia Customer Insights

1. It is necessary to turn on the phone each time that cuts to be able to reconect the applicationConnection to internet has improved and I am able no listen to my favorite station! The best reports, charming professional people, and the news from around the world! I love it! Today July 17, 2022 I can only say that the station is addictive, I can't stop listening to it everyday incl Saturdays.

2. It happens either while over WiFi or over mobile data, actually when moving from my WiFi to a non WiFi area (mobile data) most of the time it cuts for a second and continues playing.It does not work consistently, many times I have to switch to iTunes to listen the radio stationExcellent.

3. Wich get me very upset, because you are listening to some important news and in the middle of the same news the app breaks the transmition for a commercial breck.Since the update you must have the application in the foreground, otherwise it will mute after a few seconds, rendering it totally useless.

4. Very annoying.It is very frustrating that when I loose the sign for even seconds, when it is restored I have to listen to all the commercials, I have missed important segments like reporte coronel or interviews.

5. Great information, news, interviews.Great radio station, very professional teamIf you are in the U.S. they trigger the same Ads over and over again.

6. Excellent coverage of presidential elections, interviews, support to rural schools, reporte Coronell, I think this is the best radio station in Colombia.

7. It is very annoying to listen to the news this way.

8. It requires to unlock the phone and hit play again if you syopp the app from the earphones.

9. Sometimes I have to take my headphones off so I don't listen to the same thing again and again.

10. From my cellphone is even worseIt is a good app, but way too many interruptions for comercial spots.

11. What a shame, use tunein radio instead.It is cutting constantly.

Steps to Troubleshoot & Fix WRadio Colombia Issues

1. Fix WRadio Colombia Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WRadio Colombia: Restarting the app will resolve most errors.
  2. Update the WRadio Colombia App. Here is how:
    1. On Android goto PlayStore » Search for "WRadio Colombia" » Open WRadio Colombia » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WRadio Colombia » click "UPDATE".
  3. Clear WRadio Colombia app cache: Clearing cached data will force your app to retrieve the latest data directly from WRadio Colombia servers.
    1. On Android, goto Settings » Apps » Select "WRadio Colombia" » click Storage » click "Clear Cache".
  4. Check WRadio Colombia app permissions. If any of these permissions required to use your device's features are disenabled, WRadio Colombia might not work.
  5. Uninstall and reinstall WRadio Colombia. If nothing else has worked, completely uninstall WRadio Colombia then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WRadio Colombia not working


2. Fix WRadio Colombia Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WRadio Colombia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WRadio Colombia not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WRadio Colombia may not be able to connect to the Internet when running in the background.

Reported Issues