Published by Prisa Radio

Report an issue with LOS40 Classic.
Send the customer service your feedback so they can fix your issue asap.



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Chat with our AppContacter AI Support


Why should I report an Issue with LOS40 Classic?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Prisa Radio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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LOS40 Classic Customer Insights

1. Incredible como, con el tiempo, las pausas publicitarias van aumentando.

Steps to Troubleshoot & Fix LOS40 Classic Issues

1. Fix LOS40 Classic Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LOS40 Classic: Restarting the app will resolve most errors.
  2. Update the LOS40 Classic App. Here is how:
    1. On Android goto PlayStore » Search for "LOS40 Classic" » Open LOS40 Classic » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LOS40 Classic » click "UPDATE".
  3. Clear LOS40 Classic app cache: Clearing cached data will force your app to retrieve the latest data directly from LOS40 Classic servers.
    1. On Android, goto Settings » Apps » Select "LOS40 Classic" » click Storage » click "Clear Cache".
  4. Check LOS40 Classic app permissions. If any of these permissions required to use your device's features are disenabled, LOS40 Classic might not work.
  5. Uninstall and reinstall LOS40 Classic. If nothing else has worked, completely uninstall LOS40 Classic then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LOS40 Classic not working


2. Fix LOS40 Classic Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LOS40 Classic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LOS40 Classic not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LOS40 Classic may not be able to connect to the Internet when running in the background.

Reported Issues