Published by Gannett

Report an issue with Pressconnects eNewspaper.
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Why should I report an Issue with Pressconnects eNewspaper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Pressconnects eNewspaper Customer Insights

1. Was very disappointed to discover while I was in Paris from 1/1/20 - 1/9/20 that I was denied access to my pressconnects subscription and only given access to a useless a so-called "International Edition" with articles that were over a month old! Not one article was dated after 12/8/19! Each day I opened my app it was the exact same edition with the same old articles I had seen in early December.

2. poor transition between press and usa today editions.Ordered the Sunday paper 3 weeks ago, did not receive a single one, for charged anyway.

3. How about an actual up to date edition?I miss the print edition but this is economical and provides the print layout.

4. It's easy to navigate and doesn't blow away over the neighbor's yard.like the look of the paper image.

5. Very disappointed.Much handier way of reading the paper.

6. hate how it always resets to 1st page after phone locks.

7. Cancelled my subscription, still have not received a refund.

8. Felt ripped off.

9. Unbelievable.

Steps to Troubleshoot & Fix Pressconnects eNewspaper Issues

1. Fix Pressconnects eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pressconnects eNewspaper: Restarting the app will resolve most errors.
  2. Update the Pressconnects eNewspaper App. Here is how:
    1. On Android goto PlayStore » Search for "Pressconnects eNewspaper" » Open Pressconnects eNewspaper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pressconnects eNewspaper » click "UPDATE".
  3. Clear Pressconnects eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from Pressconnects eNewspaper servers.
    1. On Android, goto Settings » Apps » Select "Pressconnects eNewspaper" » click Storage » click "Clear Cache".
  4. Check Pressconnects eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, Pressconnects eNewspaper might not work.
  5. Uninstall and reinstall Pressconnects eNewspaper. If nothing else has worked, completely uninstall Pressconnects eNewspaper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pressconnects eNewspaper not working


2. Fix Pressconnects eNewspaper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pressconnects eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pressconnects eNewspaper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pressconnects eNewspaper may not be able to connect to the Internet when running in the background.

Reported Issues