Published by PONS on Dec 29, 2023

Report an issue with Picture Dictionary German.
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Why should I report an Issue with Picture Dictionary German?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PONS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Picture Dictionary German Customer Insights

1. I think this is a big mistake from PONS.Old android interface!! The very operating system of both my phone and my tablet warn about the app inability to function correctly in my os(Android11 and 10) I already contacted the app manager via email but ignored me.The best I have encountered.

2. Unlike what some users are saying about the application, I find this dictionary to be immensely useful to revise and learn new words as per different themes of vocabulary.

3. If you are learning German as a Foreign Language (Deutsch als Fremdsprache), I recommend you this application.

4. Thank youl can not download the lessons because time to download is very slow and stopped about 18%-20% for all lessons.

5. Verbs are very important for languages and it would be good to have a separate section for that so one wouldn't have to search for them.

6. Needs a verbs section, and an ability to change natuve language if possible.

7. I have been teaching foreign languages to the students for several years and I know, what an application can do for you and can not.

8. The trial version is supposed to include one chapter free of charge (Menschen - People).

9. However, the free chapter is unable to download and therefore I can not try any feature.

10. The state and functionality of your phone is not the duty of the entire world.

11. Even on Amazon, people downgrade entire book just because they had late delivery.

Steps to Troubleshoot & Fix Picture Dictionary German Issues

1. Fix Picture Dictionary German Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Picture Dictionary German: Restarting the app will resolve most errors.
  2. Update the Picture Dictionary German App. Here is how:
    1. On Android goto PlayStore » Search for "Picture Dictionary German" » Open Picture Dictionary German » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Picture Dictionary German » click "UPDATE".
  3. Clear Picture Dictionary German app cache: Clearing cached data will force your app to retrieve the latest data directly from Picture Dictionary German servers.
    1. On Android, goto Settings » Apps » Select "Picture Dictionary German" » click Storage » click "Clear Cache".
  4. Check Picture Dictionary German app permissions. If any of these permissions required to use your device's features are disenabled, Picture Dictionary German might not work.
  5. Uninstall and reinstall Picture Dictionary German. If nothing else has worked, completely uninstall Picture Dictionary German then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Picture Dictionary German not working


2. Fix Picture Dictionary German Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Picture Dictionary German be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Picture Dictionary German not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Picture Dictionary German may not be able to connect to the Internet when running in the background.

Reported Issues