Contact German dictionary Customer Service

Why should I report an Issue with German dictionary - With large vocabulary?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PONS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. A very mediocre word & expressions list - in comparison with some FREE German-English offline dictionaries (e.g., "German best dict" or Langenscheidt beta-app); also - it does NOT have any verb conjugation charts, which one would expect from a paid app (available even in some freebies).

2. Honestly, for €20 I expected to have a somewhat useful flashcard option integrated in the dictionary, it is a foreign language dictionary after all and I know that it exists for other mobile phones.

3. I used this "PONS Advanced English-German dictionary" app on my old iPhone and was able to search a word and immediately add it to my flashcard list on my phone within seconds.

4. Just missing the widget and upgrade option.This updated version is very useful!Where is the widget? I like it more than the dictionary itself... Now I can't find it nowhere.The abbreviations in the app are a mystery unless you own a PONS hard copy.

5. You must select that you want to add a flashcard, then add the word (and definition) manually in the separate flashcard app (which is completely user un-friendly btw).

6. Please make it work again.The dictionary itself is fine, the problem is that the flashcard option is not useful.

7. Considering this, the current price ($24.99) doesn't look reasonable... Nevertheless, the app has a great user interface & some nice "bonus features" (i.e., a full text block translation and flashcards).Its ok.

8. The flashcard option is a completely different app and it does not automatically add the currently searched word into the flashcards.

9. Devs, please make a user guide built in to the app.Bitte, nachdem ich die neueste Aktualisierung heruntergeladen hatte, funktionierte die Anwendung nicht mehr.

10. Reinstalling does not help.First it works really good, but now after an update of android it not work anymore.

11. Ich benutze LG Optimus Vu.Had it installed on my Galaxy S1 and it worked for a long time, but now it asks me to reload a reference database of 0MB and the next button is grayed out so I'm stuck on this step.

1. Fix German dictionary Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart German dictionary: Restarting the app will resolve most errors.
2. Update the German dictionary App. Here is how:
   1. On Android goto PlayStore » Search for "German dictionary" » Open German dictionary - With large vocabulary » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for German dictionary » click "UPDATE".
3. Clear German dictionary - With large vocabulary app cache: Clearing cached data will force your app to retrieve the latest data directly from German dictionary servers.
   1. On Android, goto Settings » Apps » Select "German dictionary - With large vocabulary" » click Storage » click "Clear Cache".
4. Check German dictionary app permissions. If any of these permissions required to use your device's features are disenabled, German dictionary might not work.
5. Uninstall and reinstall German dictionary. If nothing else has worked, completely uninstall German dictionary then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing German dictionary not working

2. Fix German dictionary Server issues & Internet Connection

1. Check network connection: An unstable Internet will make German dictionary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to German dictionary not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, German dictionary may not be able to connect to the Internet when running in the background.