Published by Pocket Prep, Inc.

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Why should I report an Issue with PMP Pocket Prep?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pocket Prep, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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PMP Pocket Prep Customer Insights

1. If I uninstall, I'll lose all of my scores and lose track of my progress up to this point.This app helped me pass my PMP on my first attempt! This app is well designed and laid out - the question of the day, countdown to exam day, ability to customize each exam length and ability to have either answer shown as you go, or at the end of test are great features that I have not found in other services.

2. I definitely recommended it, I even suggest you get the premium version.I used this app on a daily basis to and from work which helped me focus and keep the material fresh in my mind while I prepared for the exam.

3. Keep up the great work!Downloaded this app with less than 24 hrs to go ahead of exam and wish I'd done it so much sooner! The questions are very similar format to exam, was very helpful with why wrong/right explanations.

4. If you can consistently pass the 100 question practice exams on this app and be able to explain why an answer is correct and the others wrong then you will have no problem with the actual exam.

5. I wasn't doing great on the business & process quizzes in app (~68-70%) but I scored AT/AT/AT on the exam, so I think it helped a ton.

6. It was a great addition to the rest of my study materials and aided my efforts in passing the exam last year.

7. I especially liked the exam readiness section which helps you to identify your strong and weak areas.

8. This app is great, it helps you practice and keep track of your progress and strong/weak areas.

9. basic process.I did an online training for PMP and complemented it using this app and I just passed my test today with above target in almost all areas.

10. The questions were surprisingly very similar to the actual exam questions.

11. Keep up the good work.I can't say enough good things about the pocket prep apps.

Steps to Troubleshoot & Fix PMP Pocket Prep Issues

1. Fix PMP Pocket Prep Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PMP Pocket Prep: Restarting the app will resolve most errors.
  2. Update the PMP Pocket Prep App. Here is how:
    1. On Android goto PlayStore » Search for "PMP Pocket Prep" » Open PMP Pocket Prep » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PMP Pocket Prep » click "UPDATE".
  3. Clear PMP Pocket Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from PMP Pocket Prep servers.
    1. On Android, goto Settings » Apps » Select "PMP Pocket Prep" » click Storage » click "Clear Cache".
  4. Check PMP Pocket Prep app permissions. If any of these permissions required to use your device's features are disenabled, PMP Pocket Prep might not work.
  5. Uninstall and reinstall PMP Pocket Prep. If nothing else has worked, completely uninstall PMP Pocket Prep then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PMP Pocket Prep not working


2. Fix PMP Pocket Prep Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PMP Pocket Prep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PMP Pocket Prep not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PMP Pocket Prep may not be able to connect to the Internet when running in the background.

Reported Issues