Contact PMP Exam Prep Customer Service

Why should I report an Issue with PMP Exam Prep?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Upnexo Technologies Pvt. Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. (Mistakes, custom exams not customizable, repeated questions every exam, etc.).Enjoyed the basis feature of the app, however encountered issue when subscribed to the premium.

2. The practice exams were very helpful (just passed the new version of the exam!) I did the PMI free course but this was a needed suppliment for the new material.I cannot even create a login.

3. Is it possible to (1) add a-z tab with flashcards? (2) change font size? (3) update questions with 2022 subject domains?can you give pmbok reference for the answers? and it would be good to have detailed answer explanation.

4. I would add a functionality of be able to select to make a group of questions per knowledge area or process group instead of a full exam.

5. During the exam,Some of the questions doesn't have the explanation when you answer incorrectly.

6. Recommended should the premium issue is fixed.The questions that are posted seems to be real test and are not easy.

7. During the exam simulator I've reported a question and an error message came up.

8. You can build your quiz but that is a bunch of random questionsUseful if you're new to PM, cite the resources incase you want to look up the questions further.

9. I get a message PMP exam null OK the only thing I can click is OK, and it sends me back to square 1.

10. After that , the exam was closed and it came back to the exam simulator home screen.

11. Emailed developer about the issue and developer is working on the resolution.

1. Fix PMP Exam Prep Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PMP Exam Prep: Restarting the app will resolve most errors.
2. Update the PMP Exam Prep App. Here is how:
   1. On Android goto PlayStore » Search for "PMP Exam Prep" » Open PMP Exam Prep » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PMP Exam Prep » click "UPDATE".
3. Clear PMP Exam Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from PMP Exam Prep servers.
   1. On Android, goto Settings » Apps » Select "PMP Exam Prep" » click Storage » click "Clear Cache".
4. Check PMP Exam Prep app permissions. If any of these permissions required to use your device's features are disenabled, PMP Exam Prep might not work.
5. Uninstall and reinstall PMP Exam Prep. If nothing else has worked, completely uninstall PMP Exam Prep then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PMP Exam Prep not working

2. Fix PMP Exam Prep Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PMP Exam Prep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PMP Exam Prep not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PMP Exam Prep may not be able to connect to the Internet when running in the background.