Contact Pocket Optics Customer Service

Why should I report an Issue with Pocket Optics?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Alpa-Tek to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Pocket Optics provides an interactive demonstration of basic principles of geometric (ray) optics.

2. Point light sources with variable opening angles and optical beams with variable width.

3. Fully interactive touch interface (stylus or compatible mouse is recommended for precision). 2.

4. Optics professionals can use it for basic ray and image tracing. 1.

5. Supports various screen resolutions - from small phones to large tablets and Android TVs. 3.

6. Visual Help illustrates all interactive features.

7. Traces images of an Object throughout the optical system. 8.

8. Coordinate grid (can be turned off in Settings). 10.

9. Optic components can be snapped to a smaller grid. 11.

10. Adjustable focal lengths for Lenses and Mirrors. 6.

11. Bench configurations can be saved on device for future use. 9.

1. Along with some other information as text, as a mode that you activate in the settingsit is one extremely powerful and useful tool; however, it's a bit difficult to employ, giving the impression the developer created it for personal use, only sharing it out of convenience (and i thank you for it).

2. It's a good start, both for the developer and whoever has the nerdacity to engage this offering.Very helpful app But it will batter if concave lens and convex mirror are also availablePerfect, although i prefer having an option to choose values by entering numbers instead of pixel perfect dragging.

3. Once again ,whole hearted thanx ,thsnGreat learning app ☘️🍀 a more specific app that you can apply mathematical directions that bounce of the mirrors🌍🛸space navigation and laser security systems ⚓Time saver.. pls add more customisation options.

4. minor issues with gui on handling colimated light sources, it enters in resize mode, but it doesn't seem to respond to resize.

5. thank you!I just used this because I wanted to double check if i could increase the range of my infrared sensor using lenses.

6. overall, its capability far, far outweighs any minor shortcomingslove this little thought lab, helps clarify ideas.

7. Not mind blowing but it did its job.Thanx a lot sir, for such an innovative app.User friendly GUI , simple & innovative.

8. Million worth downloading for all physics learners It vlb very useful for students .

9. Wavelength dependent refraction and a prism object couldn't hurt.

10. The ability to visualize non-uniform lenses would be nice.

11. I'd pay real money for a third dimension.

1. Fix Pocket Optics Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pocket Optics: Restarting the app will resolve most errors.
2. Update the Pocket Optics App. Here is how:
   1. On Android goto PlayStore » Search for "Pocket Optics" » Open Pocket Optics » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pocket Optics » click "UPDATE".
3. Clear Pocket Optics app cache: Clearing cached data will force your app to retrieve the latest data directly from Pocket Optics servers.
   1. On Android, goto Settings » Apps » Select "Pocket Optics" » click Storage » click "Clear Cache".
4. Check Pocket Optics app permissions. If any of these permissions required to use your device's features are disenabled, Pocket Optics might not work.
5. Uninstall and reinstall Pocket Optics. If nothing else has worked, completely uninstall Pocket Optics then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pocket Optics not working

2. Fix Pocket Optics Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pocket Optics be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pocket Optics not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pocket Optics may not be able to connect to the Internet when running in the background.