Published by Plagly.com

Report an issue with Plagly.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



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Why should I report an Issue with Plagly - Plagiarism Checker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Plagly.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Plagly Customer Insights

1. No where to cancel subscription!No way to cancel subscription!!!!scam.. can't cancel subscribtionHow to unsubscribe? Pls helpThis is a scam!Scam ! Took my money and there is no option to cancel subscription.

2. This app needs to be reported to google play to be deleted.this app is a scam! I'm scared because I dont know if it'll keep charging me or not!Scam.

3. DO NOT use this app! There is no way to cancel, when I try to log into my account to reset my password, it never sends me a link.

Steps to Troubleshoot & Fix Plagly Issues

1. Fix Plagly Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Plagly: Restarting the app will resolve most errors.
  2. Update the Plagly App. Here is how:
    1. On Android goto PlayStore » Search for "Plagly" » Open Plagly - Plagiarism Checker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Plagly » click "UPDATE".
  3. Clear Plagly - Plagiarism Checker app cache: Clearing cached data will force your app to retrieve the latest data directly from Plagly servers.
    1. On Android, goto Settings » Apps » Select "Plagly - Plagiarism Checker" » click Storage » click "Clear Cache".
  4. Check Plagly app permissions. If any of these permissions required to use your device's features are disenabled, Plagly might not work.
  5. Uninstall and reinstall Plagly. If nothing else has worked, completely uninstall Plagly then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Plagly not working


2. Fix Plagly Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Plagly be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Plagly not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Plagly may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to cancel the free trail I do not want to pay for any subscription.

    — by Carter 2 weeks ago

  • I'm trying to cancel my subscription but there is no where to cancel,

    — by Dudley Martin Dickson 1 month ago

  • Subject: Request for Subscription Cancellation

    Dear Plagly Support Team,

    I hope this message finds you well.

    I am writing to the cancellation of my trial subscription for Plagly. My account email address is nikefasesin@redacted. I noticed a charge of $14.99 (£11.26) account, and I would appreciate your assistance with this matter as as possible.

    Thank you for your prompt attention to this request. I look forward to hearing back from you soon.

    Best regards,
    Adenike Komolafe

    — by Adenike Komolafe 2 months ago

  • Hi team i have been charged since 20th september, 2024. I have not used ur service at all. I have just realised the charge now i cannot afford the payments. Could u pls refund me the amounts its 13.92.

    — by jaskaran preet 2 months ago

  • I would like to cancel subscription but there is no button for me to cancel the subsciption.

    — by Elaine Lim 3 months ago

  • Hi team i have been charged since oct 12 oct 2023. I have not used ur service at all. I have just realised the charge now i cannot afford the payments. Could u pls refund me the amounts

    — by Aeni Shrestha 8 months ago

  • i would like to cancel my subscription with plagly right now. The website is not to my liking. please get back to me as soon as possible on how to proceed with the cancellation, so no money is taken out of my account for service i didn't use or like

    — by Angel Chinonye Ferdinand-Iwu 9 months ago

  • As I was switching tabs to check verification code for my email. The extention for code input, vanished. Now, I do not have the options to go back and retrieve my account.

    — by Isabela 9 months ago

  • I would like to delete my account. I am nit in the position to pay monthly subscription. I have not given any banking details. Therefore, should not be charged for deleting my account.

    — by Cay-Lynn 9 months ago

  • plz cancel my subscripion

    — by Manjot Kaur 10 months ago

  • Please cancel my subscription. I just wanted to try the application but find it is not what I was looking for.

    — by Pinky Lagunay 10 months ago

  • I have not used the account in four months and I have no use for the service I tired to cancel the service and it not letting me do effective today. I need the serve cancel effective today and my refund for this month.

    — by latoya 11 months ago

  • Please cancel my subscribtion

    — by Mena Abdelsayed 11 months ago

  • I was charged twice for a service I did not use, one on December 2, 2023, and another on January 2, 2024. Please I need my refund back

    — by Joy 11 months ago

  • I want to delete my account on Plagly since it is not allowing me to access the site and it also is not helping me.

    — by Denisa 1 year ago

  • Cancel subscription

    — by Kevonha Wortham 1 year ago

  • Hi plagly, im trying to cancel my subscription and i don’t know how. Also all I wanted was to try you guy’s free trial but you keep sending payment to my card even though I don’t want an actual subscription.

    — by Silije Urena 1 year ago

  • Hi. I can't verify my account with the code sent by email.

    — by Helga Midori Iwamoto 1 year ago

  • Cancel my account and delete it

    — by Christian Granstrom 1 year ago

  • Please Cancel the Subscription requested Saturday, July 1, 2023. When the above email address did not respond, I tried using seawsoul@gmail but it did not work immediately. Cancel both accounts because I dislike how this produces the requested information. Thank you.

    — by Shirley Haynes 1 year ago

  • I had received billing notification this morning. The website had told me there was a "free trial;" "Sign up 100% FREE today only!" I had never purchased the premium version, and would like immediate refund.

    In regards to your service policies, if you are willing to send me a comprehensive list of company policies and statements, I am willing to discuss the matter further with you and my family legal representation at the earliest convenience. I am quite baffled by the issue. I hope this gets resolved in a swift manner and I hope to hear from you soon.

    Sincerely,

    Thomas Sa.

    — by Thomas Sa 1 year ago

  • i accidentally subscribed for the website. Please disregard and cancel the free trial as i don't need it and cant afford it. It's not letting me cancel it. Sorry for the inconvenience.

    — by Navdeep kaur 1 year ago

  • Please cancel my subscription as i no longer need it

    — by Reshaun De almeida 1 year ago

  • Hi, I would like to cancel my subscription

    — by Annie 1 year ago

  • Hi team, I no longer have the need to use plagly so I kindly ask you to un-subscribe my application. Thank you.

    — by Reshaun De almeida 1 year ago

  • No longer needed so I kindly ask you to cancel my subscription.

    — by Reshaun De almeida 1 year ago

  • I would like a refund after i had money taken from me

    — by Jodie-Joanne ILE 1 year ago

  • I had money taken from me and i would like a refund, cause i only used this website once

    — by Jodie-Joanne ILE 1 year ago

  • I need to cancel my subscription

    — by alexeus 1 year ago

  • Want a refund for a subscription that wouldn’t give me an option to cancel.

    — by Shaun 1 year ago

  • I would like to delete my plagly account and cancel my subscription as the app is too expensive and I would no longer like to use it .

    — by Princess 1 year ago

  • I would like to delete my plagly account and cancel my subscription as the app is too expensive and I would no longer like to use it .

    — by Princess 1 year ago

  • Hello,
    I signed up for the free trial the other day, and I would really like to cancel before I am charged because I have another plagiarism checker app. I will not be needing a subscription for Plagly. Thank you!
    Sincerely,
    Maryn DeMaio

    — by Maryn DeMaio 1 year ago

  • Please cancel my subscription for Plagly. I do not need it anymore and I keep getting reoccurring charges

    — by Caitlyn Willis 1 year ago

  • I need to delete this account because y’all keep taking money from me. I don’t know what email I used for this website

    — by Mylan 1 year ago

  • I have been trying to cancel it all day today, but my wifi has been giving me issues. I only wanted to use the service for some time with a free trial.

    — by Iyasia Van Valen 1 year ago

  • Um. Why is trying to take $9.99 dollars out of my account? I don't remember subscribing to Plagy but if i did i want it to cancel immediately. All these Emails about yall tryna take money from my account is annoying please hurry and do something about this.

    — by Danyeilah Snider 1 year ago

  • Dear Plagly,
    As I can see, money has been withdrawn from my bank account twice. I do not use your service and you can verify this in your system. I tried ti cancel the subscription but the website was down. I am requesting a refund for transactions taken £8.06 each.
    Thank you,
    Liri

    — by Liri Konomi 1 year ago

  • Please cancel my subscription. It never worked - and I do not want to be charged for it. I do not give you permission to charge my account. Please respond.

    — by Linda Anstey 1 year ago

  • please cancel my free trail and subscription

    — by darc 1 year ago

  • Hi Plagly,

    Thank you for allowing me to trial Plagly for free. My school plagiarism checker has returned to work, so I would prefer to cancel my subscription.

    Thank you very much.

    — by Zoe Wei 1 year ago

  • Hey, I want to cancel my subscription but there’s no where for me to do that. Please help me. Thanks

    — by kaedenzerae richards 1 year ago

  • Hello! Before my free trail was expired I tried to cancel because it wasn’t what I was looking for. Turns out this website doesn’t allow us to cancel the free trail??? now I’m getting charged?? Please delete my account. This site did not work out for me.

    — by Eric Luera 1 year ago

  • I do not need it anymore.

    — by Cing Sian Hoih 1 year ago

  • Please cancel my subscription as I was under the impression it was a more advanced editing subscription and do not need it any longer.

    — by martina 1 year ago

  • I want to cancel my subscription I do not want to continue or any money taken from my account

    — by Isabella 1 year ago

  • I no longer require the services

    — by michelle muigai 1 year ago

  • Still waiting for a meaningful response to a query initially submitted 14/02/2023 regarding erroneous billing, with a subsequent (unanswered) email from me on 16/02. Swift resolution would be much appreciated. Regards, Rhodri.

    — by Rhodri Williams 1 year ago

  • sorry

    — by Anh 1 year ago

  • Still waiting for a meaningful response to a query initially submitted 14/02/2023 regarding erroneous billing. Swift resolution would be much appreciated. Regards, Rhodri

    — by Rhodri Williams 1 year ago

  • Please cancel my subscription. There is nowhere to do it on your website and I've paid over $300 for a company that is scamming me as I never even remember subscribing.

    — by Kyra Tessier 1 year ago

  • My account was cancelled several months ago. Today whilst doing some personal admin I note an upcoming "Pending" payment for £8.29. On further investigation, I note the following transactions since my account was cancelled:
    12/01/2023 - £8.25
    12/12/2022 - £8.18
    12/11/2022 - £8.49
    I would be grateful for an explanation as to why these have been charged to my account, along with a prompt refund of the total erroneously billed.
    Many thanks in advance.
    Regards,
    Rhodri Williams

    — by Rhodri Williams 1 year ago

  • I have not used glammerly and want a refund

    — by Alethea Johnson 1 year ago

  • I want to cancel subscription

    — by Christina Renee Hunt 1 year ago

  • Hello ,
    I only wanted to sign up for free trial and i tried to contact you the next day to cancel it . Could you please cancel my subscription immediately and refund the amount back to my account please. ,

    — by Rupashi 1 year ago

  • Good Morning,

    I would like to cancel my free trial subscription as I no longer require it. However I can’t see the option to do this so I’d appreciate if you could cancel it on my behalf before I get charged.

    Kind regards,
    Daisy

    — by Daisy Alexander Maduka 1 year ago

  • I'm trying to verify my account with the email that I received and the code I got, but when I go back to plagly, it only gives me options to log in or sign up. When I click log in it says I'm not verified. When I click sign up it says user already exists.

    — by Michael Shine 1 year ago

  • I cancelled my subscription before the 13th so why was I still charged?

    — by Benie 1 year ago

  • I would like to cancel my subscription and delete my card information because I've been charged twice this month for an app I don't use.

    — by Tara Lyons 1 year ago

  • Please cancel my account effective immediately

    — by Arthur J Robinson 1 year ago

  • Please cancel my subscription

    — by Alex 1 year ago

  • I am cancelling my subscription, I don't want it after the trial as I did no use it.

    — by jackeline 1 year ago

  • Respected authority, i would like to cancel my subscription for plagly.com as i no longer require their services. As well as would like to apply for a refund as im in my holidays and have not availed any services from plagly in the last two months. Thus I request you to cancel my subscription and charge me no longer as well as look for refunding my account. Thanks in advance.

    — by Shrutika Mate 1 year ago

  • Please cancel this. I no longer want and it is to hard to look at billing. Don't want!!1

    — by Tonya L Stott 1 year ago

  • Hi there, I signed up to plagarly to get the free demo subscription then went on to the website on the 18th December to cancel it before I was charged I as I did not want to subscribe, however, when I went on to the website there was no option to cancel my plan. However, I have gone on to the website today (after I have been charged) and there is now the option to cancel my plan, which I have done so. However, I am a student and am devastated that plagly has taken money out of my bank account as I was actually unable to cancel my plan before this, I do not have much money and after this payment am onto my last pounds. If you could help me resolve this issue I would be very grateful as I have got to pay for food to live off until I receive my next student loan.
    Look forward to hearing back from you.
    Many thanks, Imogen

    — by Imogen Hunt Cooke 1 year ago

  • I would like to cancel my subscription for Plagly please.

    — by Abigail Aldrich 2 years ago

  • Hey, I just made an account so I don't know how my card is being charged. But my card has been charged twice and I would like a refund because I don’t use this website nor do I know anything about it. Thank you!

    — by Nygeria 2 years ago

  • I want a refund for my subscription I forgot to cancel it cause it didn’t let me cancel it right away and I’m not using the app for anything

    — by Nawar Hikmat 2 years ago

  • Hello. I was charged 10$ for an account i canceled. I would like a refund please as this site didn’t help me and i canceled my free trial.

    — by marissa 2 years ago

  • I have found a another place that checks plagiarism better, can I please end my free trial please?

    — by julia rodrigues machado 2 years ago

  • Cancel my subscription now

    — by Pamela Wallace 2 years ago

  • Cancel my subscription now

    — by Pamela Wallace 2 years ago

  • I want this cancelling asap, very frustrated as I won't allow me to do it on website

    — by emily 2 years ago

  • please cancel my subscription on plagly

    — by Xiaoyue Wang 2 years ago

  • I would like to cancel my subscription

    — by Sarah Kozlek 2 years ago

  • I need to cancel my subscription. I’ve been debited twice in the last 2 months. I only signed up for the daily subscription that was free even though they told me to put my card details. I need to cancel my subscription ASAP

    — by Dora Akinsete 2 years ago

  • When i cancelled the subscription it still says it’s going to charge me

    — by Shanice 2 years ago

  • Please cancel my subscription to plagy. The account is under jordyn davis

    — by jordyn 2 years ago

  • I'm wanted to cancel this subscription I have never been able to use it and I'm requesting my money back for this service. It has never worked.

    — by Cynaria Reynolds 2 years ago

  • Hi,
    Can you help me to cancel the subscription. The transaction description shows that POS Purchase OPOS 9.99 PLAGLY.COM +1628400752TXUS.

    — by Tao Meng 2 years ago

  • Hello I'm requesting a subscription cancellation as the website isn't allowing me to cancel.

    — by Cameron 2 years ago

  • I would like to cancel my subscription from today.

    — by Juiling Li 2 years ago

  • Hello, I began my free trial today but I have decided I no longer wish to continue with my subscription. Please cancel it thanks.

    — by Selena Kaushal 2 years ago

  • Please I want my subscription canceled and my money refunded, this is unauthorized subscription

    — by Memunat Olalekan 2 years ago

  • The Software failed altogether. It just hung without even giving an explanation. Only one report in regard to a small portion was given and having paid for the service made no difference. Uploading credit card details did not seem to be processed so I abandoned the site. However you attempted to process a payment 3 months later.
    When I went to your site I found absolutely no way to cancel the subscription and no customer support.
    This is very poor service.

    — by Trevor Wilkes 2 years ago

  • Hi there could you please cancel this subscription.
    Thank you o

    — by Yamon Nar 2 years ago

  • Please cancel account and stop charging monthly fee.

    — by Casey St. John 2 years ago

  • Hello, I am being billed on your website under this email and Have no way to cancel. I am no longer using your service so I would like my subscription to be canceled

    — by Nicolas Bartlone 2 years ago

  • Please cancel my subscription.

    — by Ashley Moorefield 2 years ago

  • I canceled my subscription well before the free trial was up, but was still charged 4 months. Is there any way I can get a refund.

    — by Reaunna Pitcher 2 years ago

  • Please cancel my subscription immediately. Thank you

    — by Thembekile 2 years ago

  • Please cancel my plagely subscription ASAP. I am being charged 8.28 GBP every month.

    — by Ritu Nair 2 years ago

  • Please cancel my free trial. I do not want to be charged.

    — by Kessie Marie Harbor 2 years ago

  • I canceled my subscription before the trial period was up, but was still charged the last 4 months.

    — by Reaunna Pitcher 2 years ago

  • I don't want this cancel it now!

    — by Gizelle Williams 2 years ago

  • Please, could you cancel my subscription and refund the £8.25 as I only tried the website once and I’m not looking to keep using your services? Thank you so much

    — by Queenie Guedes 2 years ago

  • Good day , i would like to cancel my subscription

    — by molisalife 2 years ago

  • Not happy with the service, no longer need it

    — by Jenny Heineberg 2 years ago

  • I never authorized a subscription purchase for this website yet I’m being charged $9.99. I need a refund please

    — by Paula Neddermann 2 years ago

  • Please I would like to cancer my subscription and refund my money because I taught that I have already cancelled and I don't agree for the money that you took

    — by Saloua Mrabet 2 years ago