Published by PayMate - Donation Solution Limited

Report an issue with Free Donations.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Free Donations for Twitch?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PayMate - Donation Solution Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Free Donations Customer Insights

Steps to Troubleshoot & Fix Free Donations Issues

1. Fix Free Donations Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Free Donations: Restarting the app will resolve most errors.
  2. Update the Free Donations App. Here is how:
    1. On Android goto PlayStore » Search for "Free Donations" » Open Free Donations for Twitch » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Free Donations » click "UPDATE".
  3. Clear Free Donations for Twitch app cache: Clearing cached data will force your app to retrieve the latest data directly from Free Donations servers.
    1. On Android, goto Settings » Apps » Select "Free Donations for Twitch" » click Storage » click "Clear Cache".
  4. Check Free Donations app permissions. If any of these permissions required to use your device's features are disenabled, Free Donations might not work.
  5. Uninstall and reinstall Free Donations. If nothing else has worked, completely uninstall Free Donations then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Free Donations not working


2. Fix Free Donations Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Free Donations be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Free Donations not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Free Donations may not be able to connect to the Internet when running in the background.

Reported Issues