Published by Przemek Pardel on Aug 27, 2024

Report an issue with Lux Light Meter Photometer PRO.
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Why should I report an Issue with Lux Light Meter Photometer PRO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Przemek Pardel to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Lux Light Meter Photometer PRO Customer Insights

1. - changed my rating from 3 star to 5 as the dev was right based on my research.It does the job, and of the others I trialled this was the most usable and had all the functions I needed....and no ads! I've had to return to this review following the most recent update to congratulate Przemyslaw on the improvements he has added - to be able to select timing per reading is a great addition, and to be by able to dowload the readings in csv format for analysis is brilliant!!! Unfortunately, I've already used all 5 stars, but here's another 5: ⭐⭐⭐⭐⭐!! Excellent product! Thankyou!I love this app! Very easy to use and no ads.

2. Reverted to previous version and it's as it should be.Wonderful app, accurate results,easy to use,serve the purpose।This is a good little app, best news is you can download and try it cos it's free! Unfortunately it's defaulted to my selfie camera and not my main (Pixel 3) and I can't figure out how to change that (might be 'my bad').

3. The default is the front camera which is very frustrating especially when you plan to measure light sources other than what is above you.

4. I think it's ripe for more development, such as using the camera zoom function to create more of a spot meter, which I understand should be possible.

5. For example I want to mesure how flashlight temp protection is reducing the light intensity from full to discharge state.

6. It overdelivered my expectations as it also includes great content on importance of light and some guides.

7. It would be very nice to see Lumen added to the meter options rather than using the Calculator in the Pro version.

8. To have build-in aplication graph how the light is changing for a certain amount of time.

9. Latest version has the store button halfway off screen, CSV button is hidden.

10. If there is some kind of settings for this, I am unaware of it.I don't know much about photovoltaics but, I wish I could have a logger that samples all day (maybe 10-12 hours).

11. CVS files so people can integrate data into custom/or other types of applications.

Steps to Troubleshoot & Fix Lux Light Meter Photometer PRO Issues

1. Fix Lux Light Meter Photometer PRO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lux Light Meter Photometer PRO: Restarting the app will resolve most errors.
  2. Update the Lux Light Meter Photometer PRO App. Here is how:
    1. On Android goto PlayStore » Search for "Lux Light Meter Photometer PRO" » Open Lux Light Meter Photometer PRO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lux Light Meter Photometer PRO » click "UPDATE".
  3. Clear Lux Light Meter Photometer PRO app cache: Clearing cached data will force your app to retrieve the latest data directly from Lux Light Meter Photometer PRO servers.
    1. On Android, goto Settings » Apps » Select "Lux Light Meter Photometer PRO" » click Storage » click "Clear Cache".
  4. Check Lux Light Meter Photometer PRO app permissions. If any of these permissions required to use your device's features are disenabled, Lux Light Meter Photometer PRO might not work.
  5. Uninstall and reinstall Lux Light Meter Photometer PRO. If nothing else has worked, completely uninstall Lux Light Meter Photometer PRO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lux Light Meter Photometer PRO not working


2. Fix Lux Light Meter Photometer PRO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lux Light Meter Photometer PRO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lux Light Meter Photometer PRO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lux Light Meter Photometer PRO may not be able to connect to the Internet when running in the background.

Reported Issues