Contact CarsArrive DT Customer Service

Why should I report an Issue with CarsArrive DT?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Openlane to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. • Record and report all status changes (Pick Up, Delivery, etc.

1. You guys want us to update and complete work with the app but pictures keep crashing and multiple times it closes out and I have to redo the inspection report Invest some of your money that your low balling carriers on to the app If you want us to atleast do the work And if you do update it,.. when there are multiple cars being picked up and delivered to and from the same location.. let's try to simplify it and get one signature and not 9 for every carDoes anyone read these reviews? And respond to the problem people are having? The app stops working while doing pictures, it will work for few cars and on the 5th or 7th car you take a picture and it will just keep spinning trying to load a picture, and nothing works to get it going again no phone restart or clearing cache, even reinstalling the app doesn't always work.

2. I HATE the cars arrive app!!!My drivers are having problems with completing the condition reports, showing the loads picked up, show them delivered, accessing the loads on their apps that we have assigned to them.

3. This is an essential part of my job.App refuses to work, refuses to take pictures and CarsArrive refuses to update the app.

4. Hopefully the app will get more user friendly.App shuts down all functionality if it can't connect to internet, can't use autofocus, can't use flash, in general can't make use of basic functions of any smart phone.

5. I have made several complaints and still no fix! The time wasted on this app could be applied to securing loads at a faster pase.

6. The damage inspection part is very time consuming especially when the truck is parked blocking traffic.

7. Time is money in my profession and the cars arrive app is not on your side.

8. Jennifer Howard, Office Administrator, Mounce TransportationPoor app , needs a complete update.

9. Would not reccomend, nor would I use it if not forced to.Keeps freezing up on Android.... required pictures won't take and is pin wheeling forever.

10. They really need to gwt this together!!!The VIN scan function does not zoom or focus my camera automatically nor manually.

11. There is always something wrong with, the last time i used it, app kept freezing up on me.

1. Fix CarsArrive DT Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CarsArrive DT: Restarting the app will resolve most errors.
2. Update the CarsArrive DT App. Here is how:
   1. On Android goto PlayStore » Search for "CarsArrive DT" » Open CarsArrive DT » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CarsArrive DT » click "UPDATE".
3. Clear CarsArrive DT app cache: Clearing cached data will force your app to retrieve the latest data directly from CarsArrive DT servers.
   1. On Android, goto Settings » Apps » Select "CarsArrive DT" » click Storage » click "Clear Cache".
4. Check CarsArrive DT app permissions. If any of these permissions required to use your device's features are disenabled, CarsArrive DT might not work.
5. Uninstall and reinstall CarsArrive DT. If nothing else has worked, completely uninstall CarsArrive DT then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CarsArrive DT not working

2. Fix CarsArrive DT Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CarsArrive DT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CarsArrive DT not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CarsArrive DT may not be able to connect to the Internet when running in the background.