Published by Siam Piwat Company Limited

Report an issue with OneSiam.
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Why should I report an Issue with OneSiam?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Siam Piwat Company Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

OneSiam Customer Insights

1. VIZ card membership is very useful since I now can view the current points balance!It work! quite good and easy to register.

2. Poor data privacy.Quite impressive on the richness of the content and information.

3. Please fix it.very bad connectivity, i could be unable to register after a few tryings then i uninstalled it :(app.

4. Keep it up!App seems to be broke on Android 10, it won't start.

5. I read the comment, so many ppl stuck on registration.

6. Need too many permissions.

7. Can't use the app if you don't allow 'all' permissions.

8. No explanation for permission granting.

9. I'm on Pocophone F1.Cannot open it.

10. It keeps turning off.

11. will auto stop.

Steps to Troubleshoot & Fix OneSiam Issues

1. Fix OneSiam Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OneSiam: Restarting the app will resolve most errors.
  2. Update the OneSiam App. Here is how:
    1. On Android goto PlayStore » Search for "OneSiam" » Open OneSiam » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OneSiam » click "UPDATE".
  3. Clear OneSiam app cache: Clearing cached data will force your app to retrieve the latest data directly from OneSiam servers.
    1. On Android, goto Settings » Apps » Select "OneSiam" » click Storage » click "Clear Cache".
  4. Check OneSiam app permissions. If any of these permissions required to use your device's features are disenabled, OneSiam might not work.
  5. Uninstall and reinstall OneSiam. If nothing else has worked, completely uninstall OneSiam then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OneSiam not working


2. Fix OneSiam Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OneSiam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OneSiam not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OneSiam may not be able to connect to the Internet when running in the background.

Reported Issues