Contact Mega Drum Customer Service

Why should I report an Issue with Mega Drum - Drumming Pad Kit?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Oliveira Labs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Go to hellIf I can give it a zero I would it's very laggy the last update obviously didn't do anything there's way too many ads way too many ads it's sticks in recording not to mention you can't get your recording what I do is I go to all different types of apps and I test them all around all aspects of the app from menu all the way to play down to the algorithms that create the app this app needs a lot of workThis drum simulation has all I need except the dynamics; the one thing that the mobile telephone HMI lacks is a velocity-sensitive screen digitiser.

2. Really good just would like there to be a kit for the following bands (KISS,Scorpions,Def Leppard,Alice Cooper,Ozzy Osbourne) please and thanksUsed to be one of my favourite apps for playing along to the music I was listening to, absolutely loved it for maybe a year and a half so much so that I purchased the premium version.

3. Hihats and cymbals always too loud and needs more snare tom varietyReally bad doesn't even allow you to load music from your own libraryIt is good for practicing however you can never get close to actnually playig with this kit.This is the most realistic drum simulation you will find on Android.

4. I dropped a star off because of the onerous advertising each time one changes between kits; non-dismissable adverts are a real turn-off.Loaded first kit, tapped a few times, then blasted by a full screen ad that lasted 30 seconds.

5. Jump to now and it seems the developers have pushed an update changing the premium version to a subscription model instead of a one off payment, which means I've lost my access to the premium benefits despite never being informed of the changes.

6. EDIT: In response to this weird developer comment, why would I ever pay you money when I only had the app open for 30 seconds before having my whole screen taken over by an ad.

7. Latency, if present is a deliberate feature, as it varies between drum kits.

8. Then you click play, select the save that you want to playback and watch ANOTHER ad before it plays it back.

9. That's okay watch A-NOTHER ad, 5 seconds later when you select the correct track.

10. I found I could flam as fast as I want, strike multiple instruments simultaneously and I experienced no discernible lag (but I am pretty insensitive).

11. Fine let's see how much premium is, I don't mind paying $2- $5- even $10 to get rid of the $h!t ads....nope! "Pay us every month" in order to get rid of the ads.

1. Fix Mega Drum Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mega Drum: Restarting the app will resolve most errors.
2. Update the Mega Drum App. Here is how:
   1. On Android goto PlayStore » Search for "Mega Drum" » Open Mega Drum - Drumming Pad Kit » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mega Drum » click "UPDATE".
3. Clear Mega Drum - Drumming Pad Kit app cache: Clearing cached data will force your app to retrieve the latest data directly from Mega Drum servers.
   1. On Android, goto Settings » Apps » Select "Mega Drum - Drumming Pad Kit" » click Storage » click "Clear Cache".
4. Check Mega Drum app permissions. If any of these permissions required to use your device's features are disenabled, Mega Drum might not work.
5. Uninstall and reinstall Mega Drum. If nothing else has worked, completely uninstall Mega Drum then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mega Drum not working

2. Fix Mega Drum Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mega Drum be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mega Drum not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mega Drum may not be able to connect to the Internet when running in the background.