Contact Nike Run Club Customer Service

Why should I report an Issue with Nike Run Club - Running Coach?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nike, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Set a new personal best and discover movement where you’re at with the support of the Nike community. Let’s run together. 5k to 10k, Half Marathon and more - get started with health and fitness tools for all levels.

2. Training Plans*, Guided Runs**, health and fitness tips or community challenges — run towards your goals with all the tools you need.

3. From Guided Runs** and Training Plans* to fitness tracker and health monitoring features - unlock a fitness app equipped with everything you need to achieve your goals. 5k or 10k, marathon and more - NRC has you covered.

4. Health and fitness is better with a crew — get started with a challenge today and stay motivated with the Nike Run Club community.

5. Nike Run Club is more than just a fitness app — it’s a running community for Nike Members.

6. Nike Run Club provides the motivation you need with community support at every step.

7. We map running routes, coach you along the way, and provide health and fitness tips to help you recover on your days off.

8. Download today and discover movement where you’re at with the Nike community.

9. Download today to become a Nike Member and reach your goals with NRC.

10. Run the distance with the support of Nike coaches, there for you every step of the way.

11. Half marathon training, wellness runs and more.

1. Now I'm going to try a clean install, but I've lost my workout.The guided runs and the training plans are great! Unfortunately in recent months, the app has had problems ending runs, having to force stop the app through the phone settings in order to end the run.

2. The third is that sometimes even if you pause a run, it'll still keep playing, thus confusing you and making you not sure if your running is being counted or notGreat app, generally love the guided runs and data tracked, and the training plans.

3. Automatic crashes if I try to add a heart rate monitor, does not save runs sometimes, logs me out every other day, and does not let me review recent runs sometimes.

4. I find that the audio sometimes gets cut off for guided runs.

5. I wanted to do speed runs to switch up my usual distance runs.

6. This is a thousand times better! Guided runs are really helpful.

7. This app hasn't worked properly for me in the past few years, for such a large company you'd think they would get it right at some point.Constantly gets stuck finishing a run, when trying to back out it gives you the option to discard run which obviously isn't what you would want.

8. I really like the guided runs! I used to use Map My Run.

9. Which makes runs like speed runs really hard to follow.

10. One is that you can't download all your favorite runs and keep them downloaded.

11. I will stick with other runs until fixed.

1. Fix Nike Run Club Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Nike Run Club: Restarting the app will resolve most errors.
2. Update the Nike Run Club App. Here is how:
   1. On Android goto PlayStore » Search for "Nike Run Club" » Open Nike Run Club - Running Coach » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nike Run Club » click "UPDATE".
3. Clear Nike Run Club - Running Coach app cache: Clearing cached data will force your app to retrieve the latest data directly from Nike Run Club servers.
   1. On Android, goto Settings » Apps » Select "Nike Run Club - Running Coach" » click Storage » click "Clear Cache".
4. Check Nike Run Club app permissions. If any of these permissions required to use your device's features are disenabled, Nike Run Club might not work.
5. Uninstall and reinstall Nike Run Club. If nothing else has worked, completely uninstall Nike Run Club then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Nike Run Club not working

2. Fix Nike Run Club Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Nike Run Club be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Nike Run Club not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Nike Run Club may not be able to connect to the Internet when running in the background.