Published by Nike, Inc. on Nov 4, 2024

contact Nike Training Club: Fitness Chat with our AI-based Nike Training Club Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Nike Training Club?



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Why chat with our AI Nike Training Club Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Nike Training Club.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I guess they need to make a buck somehow, but I've already moved on to alternatives and this gives me no reason to come back.The most recent update changed the format of most workouts to video and I'm unable to turn off the guidance, which interferes with listening to music or a podcast.

2. Being able to download the workouts, seeing the workout routine before downloading, playing music during the workout, having rest times in between, and tracking progress.

3. Please return to the old format!Overall, it's a very strong app: the design is a little overwhelming, but the workout trainers are solid and the tips and coaching within the workouts are great.

4. I'm looking forward tomorrow workouts on the nike training club app.I've been using NTC since 2015 when they used to have whiteboard workouts that you could press finish, those were great, you could pick workouts based on your needs.

5. Having said that, the workouts themselves are varied and high-quality.It's odd how Nike continues to make changes that reduce the accessibility of the app--in this case, the removal of downloading workouts and the move to video-only drills.

6. Switched to freeletics, doing a lot better there now.Ever since the update that removed the option of having a class format or not the app has been annoying.

7. Having a great workout library is only half of what I want from a fitness app.

8. Now the responsibility is on you; for better motivated people I'm sure it's great, but I need that extra push.I have been using this app on and off for various years now.

9. One feature I love is being able to bookmark workouts that you like set, you can go back to them.

10. Most annoying for me, though, is the fact that when you've finished a program, you can't go back and redo individual workouts in that program afterward, which would be helpful.

11. I really liked being able to see the full workout and decide based on that whether I wanted to do the workout or find another.

Steps to Troubleshoot & Fix Nike Training Club Issues

1. Fix Nike Training Club Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Nike Training Club: Restarting the app will resolve most errors.
  2. Update the Nike Training Club App. Here is how:
    1. On Android goto PlayStore » Search for "Nike Training Club" » Open Nike Training Club: Fitness » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nike Training Club » click "UPDATE".
  3. Clear Nike Training Club: Fitness app cache: Clearing cached data will force your app to retrieve the latest data directly from Nike Training Club servers.
    1. On Android, goto Settings » Apps » Select "Nike Training Club: Fitness" » click Storage » click "Clear Cache".
  4. Check Nike Training Club app permissions. If any of these permissions required to use your device's features are disenabled, Nike Training Club might not work.
  5. Uninstall and reinstall Nike Training Club. If nothing else has worked, completely uninstall Nike Training Club then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Nike Training Club not working


2. Fix Nike Training Club Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Nike Training Club be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Nike Training Club not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Nike Training Club may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Miroslawa Szczesniak

Hi, I can't log in to the nike training app. The error message says: There's an error. Try again later: Reference Error: 18.2ee41602.1653355627.2463d5

— 4 years ago by JONI K LAMB

NTC app keeps stalling during playback of downloaded workout. Problem not my on my end. (My >250mbps cable internet working fine otherwise)