Published by 新空电子 on Sep 24, 2024

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Why should I report an Issue with touchnotes?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 新空电子 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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touchnotes Customer Insights

1. Links already in imported notes don't work, unless there is something I'm missing? Maybe a free 30 day trial of the full version would provide a chance for a better review? Too much of the features are in the settings instead of the tool bar creating extra steps to actually work.If only there was a snap and slide like where it's a smooth transition from one side of a landscape page to the other.

2. Overall, I've been enjoying my experience with the app and will continue to use it for digital planning.I really want to like this app due to the fact it has many features other apps don't have and it's one of the best out there for Android, but it's very glitchy and the cloud sync function is not working properly as well.

3. Must download this app!This is one of the greatest note taking apps on Android tablets, save for Samsung Notes which is only available on Samsung devices.

4. So it is far more useful across devices.Best I've tried! Supports infinite note, standard sizes, and i love that i can set huge custom sizes so i can actually export big notes as a functional PDF.

5. These things needs to be fixedHave tried many different note taking apps such as squid, noteshelf, xodo, onenote, etc over several years but am settling on this one.

6. MAJOR brownie points for being able to upload my own fonts I've purchased! Every note taking app I've tried doesn't have that option and it's disappointing.

7. At the VERY LEAST it needs to work with the cloud services offered!UPDATED REVIEW The app has been a bit finicky lately.

8. Update! Changed my review to 5 stars! The snap slide was added and is a much friendlier use for landscape planners! THANK YOU! =) very happy with the full unlock purchase.

9. Has cloud sync options, sharing pdfs and viewing on PC is easy.

10. Some times when I'm in the app when switching devices, it tells me I have an updated version of notes and do I want to import, when I try to import, nothing comes over.

11. It's very easy to import pdfs, mark them up, select from numerous templates, and resized graph, lined, and dot paper per the desired size.

Steps to Troubleshoot & Fix touchnotes Issues

1. Fix touchnotes Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart touchnotes: Restarting the app will resolve most errors.
  2. Update the touchnotes App. Here is how:
    1. On Android goto PlayStore » Search for "touchnotes" » Open touchnotes » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for touchnotes » click "UPDATE".
  3. Clear touchnotes app cache: Clearing cached data will force your app to retrieve the latest data directly from touchnotes servers.
    1. On Android, goto Settings » Apps » Select "touchnotes" » click Storage » click "Clear Cache".
  4. Check touchnotes app permissions. If any of these permissions required to use your device's features are disenabled, touchnotes might not work.
  5. Uninstall and reinstall touchnotes. If nothing else has worked, completely uninstall touchnotes then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing touchnotes not working


2. Fix touchnotes Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make touchnotes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to touchnotes not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, touchnotes may not be able to connect to the Internet when running in the background.

Reported Issues