Published by Presteligence on Feb 23, 2024

Report an issue with News and Sentinel All Access.
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Why should I report an Issue with News and Sentinel All Access?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Presteligence to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About News and Sentinel All Access

1. Download the app to view the printed pages of the newspaper or read headlines and stories along with related photos in a built-in story viewer. - Download and sync content to device via Wi-Fi or cellular network so you can read offline. - Stories Tab displays the top news stories by section so you can read the full text or listen to it being read by a virtual newscaster. - Flip through, read and look at pictures within the actual newspaper pages of the printed publication. - Publications Tab lets you read the previous edition of your downloaded publication or download the most recent edition. - Search Tab lets you search for keywords within a headline or text of the stories.

2. The Parkersburg News and Sentinel covers the communities of Parkersburg, North Hills, Marietta, Vienna, Williamstown, Belleville, Blennerhassett, Boaz, Cedar Grove, Central, Dallison, Davisville, Deerwalk, Fort Neal, Kanawha, Lubeck, Mineral Wells, Pettyville, Rockport, Volcano, Walker, Washington and Waverly.

3. Schools that are included in The Parkersburg News and Sentinel coverage area include Marietta College, Washington State Community College, Ohio Valley University, WVU at Parkersburg, Parkersburg High School, Parkersburg South High School, Williamstown High School, as well as the Belpre, Frontier High, Fort Frye, Marietta, Waterford, Warren school districts in Ohio.

4. Stay on top of news from Parkersburg and surrounding areas by receiving the full print version of The Parkersburg News and Sentinel on your Android device.

5. The News and Sentinel is the best source for local and national news, sports, weather and features in the Parkersburg area.

6. Every page of every edition is delivered to your device.

7. The Parkersburg News and Sentinel serves north central West Virginia including Wood, Jackson and Pleasants counties as well as southeastern Ohio including Washington, Noble, Monroe and Morgan counties.

News and Sentinel All Access Customer Insights

1. I can open paper from website but not with app.Love the App💃❤️🎶🙏💃🎵❤️Installed on an android 5.1 phone, fully functional now,except for accessing the "settings" tab.UselessObviously you have to have a paid subscription to use this free app.

2. App worked fine and now will not open on my Samsung Tab S tablet running Android 6.

3. Trying to open app and read paper.

4. Error says cannot run offline.

Steps to Troubleshoot & Fix News and Sentinel All Access Issues

1. Fix News and Sentinel All Access Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart News and Sentinel All Access: Restarting the app will resolve most errors.
  2. Update the News and Sentinel All Access App. Here is how:
    1. On Android goto PlayStore » Search for "News and Sentinel All Access" » Open News and Sentinel All Access » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for News and Sentinel All Access » click "UPDATE".
  3. Clear News and Sentinel All Access app cache: Clearing cached data will force your app to retrieve the latest data directly from News and Sentinel All Access servers.
    1. On Android, goto Settings » Apps » Select "News and Sentinel All Access" » click Storage » click "Clear Cache".
  4. Check News and Sentinel All Access app permissions. If any of these permissions required to use your device's features are disenabled, News and Sentinel All Access might not work.
  5. Uninstall and reinstall News and Sentinel All Access. If nothing else has worked, completely uninstall News and Sentinel All Access then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing News and Sentinel All Access not working


2. Fix News and Sentinel All Access Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make News and Sentinel All Access be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to News and Sentinel All Access not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, News and Sentinel All Access may not be able to connect to the Internet when running in the background.

Reported Issues