Published by Gannett

contact Journal Sentinel eNewspaper Chat with our AI-based Journal Sentinel eNewspaper Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Journal Sentinel eNewspaper?



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Why chat with our AI Journal Sentinel eNewspaper Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Journal Sentinel eNewspaper.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I would suggest people considering getting the android version should wait until they read that the issue has been fixed before paying for an electronic version of the paper.Update: They finally got it right! Just installed on my new tablet and it keeps crashing.

2. Like that it enables me to read online exactly as if I had actual newspaper in-hand, (e.g.page by page) but e-article replication of paper version is often poor.

3. Just switched from home delivery to digital as I couldn't justify the amount they charge for home delivery plus raising the price every year (& not just a dollar here or there) & getting less paper.

4. Cuts off right panel of comics.I love the concept; the paper layout allows you to see important articles that may not fit your interest algorithms.

5. Uninstalled.Since the last update I can't get the paper electronically on my android tablet.

6. At times, selecting a page from the comics section, the whole section shows instead of the individual page.So disappointed in this app.

7. Jumps from section to section, resize only available in page view, revised app broke old one without notification to users.

8. Was working fine until they did the update late June 2019...now doesn't work at all on my tablet.

9. Continuation of articles that run on 2nd page sometimes appear before beginning of article.

10. Inability to copy bits of article text to share outstanding articles on social media.

11. My wife has no trouble with it on her tablet...so far.Worked fine on my phone until about a week ago.

Steps to Troubleshoot & Fix Journal Sentinel eNewspaper Issues

1. Fix Journal Sentinel eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Journal Sentinel eNewspaper: Restarting the app will resolve most errors.
  2. Update the Journal Sentinel eNewspaper App. Here is how:
    1. On Android goto PlayStore » Search for "Journal Sentinel eNewspaper" » Open Journal Sentinel eNewspaper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Journal Sentinel eNewspaper » click "UPDATE".
  3. Clear Journal Sentinel eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from Journal Sentinel eNewspaper servers.
    1. On Android, goto Settings » Apps » Select "Journal Sentinel eNewspaper" » click Storage » click "Clear Cache".
  4. Check Journal Sentinel eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, Journal Sentinel eNewspaper might not work.
  5. Uninstall and reinstall Journal Sentinel eNewspaper. If nothing else has worked, completely uninstall Journal Sentinel eNewspaper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Journal Sentinel eNewspaper not working


2. Fix Journal Sentinel eNewspaper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Journal Sentinel eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Journal Sentinel eNewspaper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Journal Sentinel eNewspaper may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Richard Shilts

I do not want this subscription as it says I could get it for 6months for 99 cents and then it charged me $14.99 for one month. This charge will be disputed with my credit card company if it is not removed. Please cancel this charge and let me know when you’ve done so