Published by Tribune Publishing Inc. on Sep 17, 2024

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Why should I report an Issue with Orlando Sentinel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tribune Publishing Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Orlando Sentinel Customer Insights

1. The application has gone from bad to fundamentally useless and you're better off using the mobile website.I just created my account and paid the $1 fee for the first six months per your own ad OS, but when I tried reading content, I was blocked by a pay wall.

2. You could allow a gift of 10 a month as my NYTIMES offers this for it is a great way to share incredible content of importance.Previous versions of this app were pretty bad, but they have made some great improvements! The news content is good, as it was before, but the presentation is much better.

3. I talked to Orlando Sentinel digital subscription and they blamed Google, I talked to Google Play and they blamed Orlando Sentinel App.

4. I like that you can even get images of the actual paper too, if you prefer to read content that way.The application is buggy, sluggish and, as of the most recent update, unable to recognize if you have a subscription or not.

5. They play another in town, go to a convenient store on Saturday and can find Sundays paper ready to go for $4.50. Sundays paper on Saturday, come on now that is BSOnce was dependable, now takes very long to loadb and often never completes loading-indicates it has down loaded, but never shpws up ln downloads.

6. Doesn't recognize that you have a paid service so you have to sign in each time you click on an article outside of the app.

7. After repeating that I didn't want a lower rate they tried to take my understanding that the subscription would last until the next pay period as me saying I wanted it to continue.

8. It use to be that on the day of the month the app paid my subscription I had a black out of the app for 24 hours, every month throughout that day.

9. I would have already deleted the app, but I'm keeping it for now because access is included in my subscription and in hopes they fix it.This apps is useless.

10. Orlando Sentinel cannot deliver this digital service at all.

11. Orlando Sentinel can't even close/unsubscribe my account.

Steps to Troubleshoot & Fix Orlando Sentinel Issues

1. Fix Orlando Sentinel Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Orlando Sentinel: Restarting the app will resolve most errors.
  2. Update the Orlando Sentinel App. Here is how:
    1. On Android goto PlayStore » Search for "Orlando Sentinel" » Open Orlando Sentinel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Orlando Sentinel » click "UPDATE".
  3. Clear Orlando Sentinel app cache: Clearing cached data will force your app to retrieve the latest data directly from Orlando Sentinel servers.
    1. On Android, goto Settings » Apps » Select "Orlando Sentinel" » click Storage » click "Clear Cache".
  4. Check Orlando Sentinel app permissions. If any of these permissions required to use your device's features are disenabled, Orlando Sentinel might not work.
  5. Uninstall and reinstall Orlando Sentinel. If nothing else has worked, completely uninstall Orlando Sentinel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Orlando Sentinel not working


2. Fix Orlando Sentinel Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Orlando Sentinel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Orlando Sentinel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Orlando Sentinel may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please cancel my paper , subscription ends 7/17/2022. Been on hold at least 15 min. For 4 days.

    — by Bruce Brauer 2 years ago