Contact Hop & Ball Customer Service

Why should I report an Issue with Hop & Ball?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Super Tiles Dev to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you are bored and like interaction with music, this is a decent game for you, but i recommend finding another rythem game instead.I like the old update better its just the obsticles thats poping out of no where and making it hard to predictI MISS THE OLD UPDATE this one is really bad i dont want to sound rude but its really just how i feel i LOVED the old one but this is really hardThis game is soo fun but it has gotten harder to play than the last timeThis is a copy of a game called Rythm Hop 3D.

2. This game is an ad trap, giving you infinite revives if you keep watching ads.

3. Game is difficult from the beginning.

4. There is no progression in difficulty just an instant spike after the first two songs.

5. Song selection is decent on progressions.

6. No reason to not get 3 stars on every song due to ad revival.

7. Can be addicting but frustrating.

8. But this is harder.

1. Fix Hop & Ball Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hop & Ball: Restarting the app will resolve most errors.
2. Update the Hop & Ball App. Here is how:
   1. On Android goto PlayStore » Search for "Hop & Ball" » Open Hop & Ball » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hop & Ball » click "UPDATE".
3. Clear Hop & Ball app cache: Clearing cached data will force your app to retrieve the latest data directly from Hop & Ball servers.
   1. On Android, goto Settings » Apps » Select "Hop & Ball" » click Storage » click "Clear Cache".
4. Check Hop & Ball app permissions. If any of these permissions required to use your device's features are disenabled, Hop & Ball might not work.
5. Uninstall and reinstall Hop & Ball. If nothing else has worked, completely uninstall Hop & Ball then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hop & Ball not working

2. Fix Hop & Ball Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hop & Ball be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hop & Ball not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hop & Ball may not be able to connect to the Internet when running in the background.