Published by AMANOTES on Dec 9, 2024

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Color Hop 3D Customer Insights

1. Not from the actual singer/band.It was hard at first then I played more and got better! It's honestly an good game, you do have talent but... There's way too many ads! Ads after you fail or complete a song, so annoying... I know you gotta make money but my God how much money do you even need right now with this many ads? I do like that there's songs in other languages tho.

2. The only thing is that sometimes the game will keep lagging making it impossible to play, I had to leave the app for a while and come back later for it work again.It's fun but can u like not have fire and explosions on the squares you jump on?? It makes the game impossible:(it's fun to play but there are too much ads which made the game annoying.It was wobbly and hard to control.

3. Also did I mention you couldn't type in the names of songs like the ad for the game said?It's a good and addicting game👍! Comes with so many cool and amazing songs, so good, I downloaded them to my phone.

4. The only thing is that sometimes the game will keep lagging making it impossible to play, I had to leave the app for a while and come back later for it work again.Could be good.

5. In the game if you fail a song it says you have to watch an ad or spend gems to keep going or just retry the whole song.

6. Like Spotify or Google play music? Also it seems that the songs are like covers.

7. Great selection of songs but the controls make it way too hard.

8. Great selection of songs but the controls make it way too hard.

9. The game itself is fun, but these things make it obnoxious.Could be good.

10. My current phone can run heavy games but not this one, so It's the game devs fault.

11. Most of the songs are covers and/or some weird version of the original.

Steps to Troubleshoot & Fix Color Hop 3D Issues

1. Fix Color Hop 3D Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Color Hop 3D: Restarting the app will resolve most errors.
  2. Update the Color Hop 3D App. Here is how:
    1. On Android goto PlayStore » Search for "Color Hop 3D" » Open Color Hop 3D - Music Game » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Color Hop 3D » click "UPDATE".
  3. Clear Color Hop 3D - Music Game app cache: Clearing cached data will force your app to retrieve the latest data directly from Color Hop 3D servers.
    1. On Android, goto Settings » Apps » Select "Color Hop 3D - Music Game" » click Storage » click "Clear Cache".
  4. Check Color Hop 3D app permissions. If any of these permissions required to use your device's features are disenabled, Color Hop 3D might not work.
  5. Uninstall and reinstall Color Hop 3D. If nothing else has worked, completely uninstall Color Hop 3D then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Color Hop 3D not working


2. Fix Color Hop 3D Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Color Hop 3D be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Color Hop 3D not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Color Hop 3D may not be able to connect to the Internet when running in the background.

Reported Issues