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Why should I report an Issue with Mix Music?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of nevernote to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Mix Music Customer Insights
Steps to Troubleshoot & Fix Mix Music Issues
1. Fix Mix Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Mix Music: Restarting the app will resolve most errors.
Update the Mix Music App. Here is how:
On Android goto PlayStore » Search for "Mix Music" » Open Mix Music » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Mix Music » click "UPDATE".
Clear Mix Music app cache: Clearing cached data will force your app to retrieve the latest data directly from Mix Music servers.
Check Mix Music app permissions. If any of these permissions required to use your device's features are disenabled, Mix Music might not work.
Uninstall and reinstall Mix Music. If nothing else has worked, completely uninstall Mix Music then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Mix Music not working
2. Fix Mix Music Server issues & Internet Connection
Check network connection: An unstable Internet will make Mix Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Mix Music not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Mix Music may not be able to connect to the Internet when running in the background.