Published by Webcraft AG on Jan 28, 2024

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Why should I report an Issue with Pole Detector?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Webcraft AG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Pole Detector

1. This app from supermagnete makes it easy to identify the north and south pole of a magnet.

2. Simply point the smartphone toward the magnet and it shows the pole with the help of the Teslameter.

3. This helps with experiments or productions where magnets are used.

Pole Detector Customer Insights

1. I never knew my phone could do that :-)Excellent app...... Very easy to know poles of a magnet......I needed to do a physics project and this app helped me a lot......Thanks very much๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚๐Ÿ˜„๐Ÿ˜„wonderful, after spending hours without a compass trying to find out the polarity of my guitar pickups, this App nailed it.Good. Works as needed.

2. A simple banner ad would suffice, and make this app so much nicer to use.Simply brilliant! Just hold a magnet in the indicated position and the app will tell you which pole is towards the phone.

3. I recommend this app to everyone who is busy with guitars and musical instruments pickups and in every case that you need to know a magnet polarity.

4. It keeps switching between north and south with the same pole aimed at the phone.

5. The tops attract the N side if the compass meaning it's a South Pole.

6. I'm a Luthier and guitar technician and I use it to find the polarity of guitar and bass pickups and this app do it perfectly.

7. I tried where the arrow is and different places at the top of the phone, and at slightly different distances from the device, same thing.

8. I aimed the pole straight at it, and it just gives twitchy, alternating results.

9. I know for a fact that my magnets are pointing South up because I checked with a compass.

10. This is a great and simple appSuch a cute app, it's simple and it works.

11. Magnets are amazing!It's function is simple, and it does it well.

Steps to Troubleshoot & Fix Pole Detector Issues

1. Fix Pole Detector Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pole Detector: Restarting the app will resolve most errors.
  2. Update the Pole Detector App. Here is how:
    1. On Android goto PlayStore » Search for "Pole Detector" » Open Pole Detector » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pole Detector » click "UPDATE".
  3. Clear Pole Detector app cache: Clearing cached data will force your app to retrieve the latest data directly from Pole Detector servers.
    1. On Android, goto Settings » Apps » Select "Pole Detector" » click Storage » click "Clear Cache".
  4. Check Pole Detector app permissions. If any of these permissions required to use your device's features are disenabled, Pole Detector might not work.
  5. Uninstall and reinstall Pole Detector. If nothing else has worked, completely uninstall Pole Detector then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pole Detector not working


2. Fix Pole Detector Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pole Detector be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pole Detector not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pole Detector may not be able to connect to the Internet when running in the background.

Reported Issues