Contact Favor Customer Service

Why should I report an Issue with Favor: Texas Food Delivery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NeighborFavor, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Update to the latest version of the app to shop H-E-B Now and all your other in-store favorites! - Delivery fees are always $0 from H-E-B-owned restaurants and stores, including H-E-B Beer & Wine, True Texas BBQ, and Blooms by H-E-B! - H-E-B Visa® cardholders also earn unlimited 5% cash back on every Favor order. - Get the best selection of national and Texas-only restaurants—plus alcohol, flowers, and more—delivered in as little as 45 minutes. - Support locally-owned businesses and give back to your community. - Order from favorites like Burger King, McDonald’s, Buffalo Wild Wings, Papa John’s Pizza, Applebee’s, Whataburger, Panda Express, Church’s Chicken, Five Guys, Dairy Queen, California Pizza Kitchen, Firehouse Subs, Hooters, Jersey Mike’s Subs, Pei Wei, Romano’s Macaroni Grill, Urban Bricks Pizza, Velvet Taco, Zoës Kitchen, and more! - We’re committed to making sure your order is fresh, accurate, and on time (every time). - We’ll always treat your order with care because we’re food lovers who just happen to be food deliverers. - Enjoy one-on-one service and personal updates from your Runner (that’s what we call Favor delivery drivers). - As a homegrown Texas brand and part of the H-E-B family, we’re uniquely focused on serving fellow Texans in more than 400 cities across the Lone Star State. - Abilene, Arlington, Austin, Baytown, Beaumont, Brownsville, College Station, Corpus Christi, Dallas, Denton, Fort Worth, Georgetown, Houston, Killeen, Lubbock, Midland, New Braunfels, Odessa, Port Arthur, San Antonio, San Marcos, Temple, and Waco are just a few of them! - Want real help from a real person?

2. From restaurants and last-minute groceries to flowers, alcohol, and more, all your Texas favorites are all in Favor. - Experience the quality, value, selection, and service you expect from H-E-B in every single delivery. - Available exclusively in the Favor app, H-E-B Now is the easiest way to get last-minute groceries right when you need them.

3. Best of all, you’ll enjoy absolutely fee-free delivery on all H-E-B Now orders over $25 through the end of 2024! - Get restaurants for when you’re hungry now and groceries for when you’re hungry later—all in one place.

4. Our Texas-based team is ready to assist you throughout your delivery experience.

5. Use code APP20 for $5 off your first 4 orders.

6. Valid through 1/7/2025; Terms at fv. rs/promos.

1. I had to keep closing the app to push my order through.Deceptive and shady! Free delivery? NOPE! 1) They made two instant withdrawals totaling $75 for an order that cost $17.05. 2) They didn't say there would be a $2.99 service fee during the order and I was looking for it.

2. None of the menu prices are correct on the app and they add on extra fees after your order is delivered they they didnt show in the total when you ordered.

3. But the customer service is great and while it may take a while for a runner to get my order they always make sure to get exactly what I ask for and let me know if an item is unavailable in the store.

4. Favor used to be ok but now they are doing this thing where the total when you place the order is a lot cheaper than the total when you receive the order.

5. If this annoying system of juggling the order is necessary, do NOT show it in the app until the runner is locked in.

6. Some bugs made it frustrating and I almost didn't order.

7. The cancel the order so I didn't have to pay, but runner still got their tip.

8. I can only order from 2 dollar stores a stripes and a Subway no major grocery stores.

9. I especially like that with this app you can write in an address if a store you are looking for isn't on their list.The selection is good but the support experience really seems to be on the decline.

10. So many times, my order is picked up and dropped by runners over and over again until nearly 30 minutes later someone actually runs it.

11. There was no place to update it before or after the order.

1. Fix Favor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Favor: Restarting the app will resolve most errors.
2. Update the Favor App. Here is how:
   1. On Android goto PlayStore » Search for "Favor" » Open Favor: Texas Food Delivery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Favor » click "UPDATE".
3. Clear Favor: Texas Food Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Favor servers.
   1. On Android, goto Settings » Apps » Select "Favor: Texas Food Delivery" » click Storage » click "Clear Cache".
4. Check Favor app permissions. If any of these permissions required to use your device's features are disenabled, Favor might not work.
5. Uninstall and reinstall Favor. If nothing else has worked, completely uninstall Favor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Favor not working

2. Fix Favor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Favor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Favor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Favor may not be able to connect to the Internet when running in the background.