Published by PunchhTech on Oct 31, 2023

Report an issue with DQ Texas.
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Why should I report an Issue with DQ Texas?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PunchhTech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About DQ Texas

1. Earn great rewards with the DQ® Texas App, find the closest DQ® Texas location, and get great deals/offers - all from the app! • Get an extra Spoon for referring DQ® Texas to your friends! • Share your thoughts and review your experience with your friends through social channels. • Map view- Uses your phone’s GPS to find the closest DQ® Texas location.

DQ Texas Customer Insights

1. If I choose another location same issue, their menu will be different which is understandable but not set up to order a combo, just the burger itself.Ordering isn't hard app works pretty well but there's a select few things that need to be changed like how when customizing an order it only allows one add on to the burger which isn't right or fair to those placing the order as well as hitting the back button to go back from what was clicked kicks you all the way back to the home page which can get annoying or frustrating when every other app just takes u back out to where u were b4 u clicked on somethingThis app doesn't even list half the items on the menu.

2. For example if I select one location I can order a jalitos burger combo, any other burger option doesn't give that choice.

3. I still use it because of the wait time for food, but it could def be better.You have to take a picture of your receipt for rewards!? Even when I order through the app, so it knows that an order was placed, I still have to take a picture of a receipt for validation of an order.

4. You can't sign in via Google from within the app even though it gives you the option, then trying to put in a credit card # doesn't allow you to see what's being put in as the CC info is at the bottom of the screen and gets overtaken by the keyboard.

5. It is much easier.Trying to select the correct restaurant and then order there's two pathways to do so and only one pathway works which is a secondary pathway.

6. I don't want to order the burger itself, I want the full combo.

7. Wanted to save some time by paying in advance and so the order would be ready by the time I arrived.

8. Why add this redundancy?The good part is it's super convenient being able to order ahead, and that's always worked perfectly.

9. However, sometimes I have a hard time placing an order.

10. The past 2 times, the restaurant will apologize and quickly complete my order but advised that orders rarely go through their system.

11. Not only is it not a combo option, but you also can't order just a soda with it.

Steps to Troubleshoot & Fix DQ Texas Issues

1. Fix DQ Texas Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DQ Texas: Restarting the app will resolve most errors.
  2. Update the DQ Texas App. Here is how:
    1. On Android goto PlayStore » Search for "DQ Texas" » Open DQ Texas » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DQ Texas » click "UPDATE".
  3. Clear DQ Texas app cache: Clearing cached data will force your app to retrieve the latest data directly from DQ Texas servers.
    1. On Android, goto Settings » Apps » Select "DQ Texas" » click Storage » click "Clear Cache".
  4. Check DQ Texas app permissions. If any of these permissions required to use your device's features are disenabled, DQ Texas might not work.
  5. Uninstall and reinstall DQ Texas. If nothing else has worked, completely uninstall DQ Texas then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DQ Texas not working


2. Fix DQ Texas Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DQ Texas be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DQ Texas not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DQ Texas may not be able to connect to the Internet when running in the background.

Reported Issues