Published by MEO – Serviços de Comunicações e Multimédia, S.A. on Nov 14, 2024

contact MEO Drive Chat with our AI-based MEO Drive Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with MEO Drive?



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Why chat with our AI MEO Drive Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of MEO Drive.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Other than that, it does work as well or better than other GPS's... but because it doesn't use my data, it's great to have.very good experience,very easy to use,congratsif you are coming to Portugal I sugest you get this App.

2. With out this GPS I would have go so lost and it works off line so you dont waste your data.I tried find one street and say doesn't exist...Very good appgot us back to the hotel.

3. Descarrega o mapa de Portugal uma única vez (quando se instala) e depois trabalha sem precisar de estar ligado à NET.

4. Not all addresses appear in USA maps but in Europe, it worked great.

5. 👌Is t9ooooo badAmazing AAPUser friendlyMuito bom, simples e intuitivo.

6. Possibilidade de comprar mais mapas.

7. i have used it for 7 days and only once did it get a turn wrong.

8. Recomendo vivamente.

Steps to Troubleshoot & Fix MEO Drive Issues

1. Fix MEO Drive Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MEO Drive: Restarting the app will resolve most errors.
  2. Update the MEO Drive App. Here is how:
    1. On Android goto PlayStore » Search for "MEO Drive" » Open MEO Drive » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MEO Drive » click "UPDATE".
  3. Clear MEO Drive app cache: Clearing cached data will force your app to retrieve the latest data directly from MEO Drive servers.
    1. On Android, goto Settings » Apps » Select "MEO Drive" » click Storage » click "Clear Cache".
  4. Check MEO Drive app permissions. If any of these permissions required to use your device's features are disenabled, MEO Drive might not work.
  5. Uninstall and reinstall MEO Drive. If nothing else has worked, completely uninstall MEO Drive then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MEO Drive not working


2. Fix MEO Drive Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MEO Drive be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MEO Drive not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MEO Drive may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 year ago by Hugues d'Hardemare

Hello, I'm currently student at French top engineer school CentraleSupélec and I work on a data road project. I would like to use the data of MEO Drive for my project. There is an existing API for MeoDrive that we could use/pay or something else? Thank you very much, Hugues d'Hardemare