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1. It said that you can cancel the bookings, but they didn't mention clearly about the administration fee, and the refund that would take time for 30-45 days! On other apps, I just have to hit cancel button, no admin fee, no charges on my billing in the first place.Bad app, need rescheduled but given the same price as new ticket.
2. Thank you you save my lifeVery good & useable app for those people engaged of travelingSimple app, nice app, very helpful, best price for hotel.very very bad app system, the application didn't update their price before selling for customer, they canceled my order and They ask a refund for 3 days not like other app.
3. Need very much improvement!!The first used this app, and tbh I don't really trust this because the review mostly really bad, but with Bismillah I booked the flight ticket from Bangkok to Singapore and find the cheapest price from the other app also used the coupon from my Im3.
4. Everytime I go to the payment page, the initial price changes to a higher price ๐ Pls make a more honest algorithm for cust, u will lose your lose your loyal cust if u keep it this way ๐๐CS very much slow respon!! No calling CS, text only with error WA app that not auto connect.
5. And we got a call around MIDNIGHT before check-in day, saying that the hotel was full and we were given two choices, to refund or book other hotels from their list,which were wayyy lower grade than the previous hotel!! And this happened TWICE.
6. I tell you guys, NEVER use this app on peak season!This app has the best in terms of price, but in terms of service, it really is disappointing.
7. never use this application anymore ... disappointed!..I can't find settings to change app language on English :/The app has very bad system.
8. They didn't care that we had to buy ticket again... already ask CS but they give unsolved and bad solution,.
9. I already booked and paid a 4 star hotel room.