Contact Pegipegi Customer Service

Why should I report an Issue with Pegipegi - Flights, Hotel, Bus?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pegipegi to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Download and book your flight tickets, hotels, train, and bus tickets with various promo only at Pegipegi! • Has more than 28. • Officially collaborates with hotel groups: Amaris Hotel, Aston Hotel, Best Western Hotel, favehotel, Grand Tjokro Hotel, HARRIS Hotel, Horison Hotel, Jayakarta Hotel, Kagum Hotel, POP! • No need to queue, plus you can choose your own seats!

2. With the mission to provide easy access for Indonesians, Pegipegi commits on becoming your best traveling partner by providing satisfying services as well as delivering various inspirations and exciting information through our social media channels, website, and mobile application.

3. Pegipegi is connected to more than 28. 000 domestic and international hotel options, 15. 000 flight routes, 4. 000 train routes, and partnered with 253 bus and travel fleets which can be booked directly inside its website and mobile application.

4. Pegipegi provides various online reservation services, such as flight tickets, hotels, train tickets, bus and travel.

5. Enjoy an easy way to do bookings with various promo and payment methods, from bank transfer, credit card, also installment from various banks.

6. We also offer various payment methods, such as ATM, Bank Transfer, Internet Banking, Credit Card, Installment, Paylater, and pay in cash at the nearest Indomaret!

7. Pegipegi is supported by experienced Customer Services who are always ready at all times to help you plan your trip through online booking.

8. In addition, our Customer Service is always ready to assist, professionally, ensuring an exceptional customer/booking experience.

9. Pegipegi offers a fast and easy transaction experience.

10. So what are you waiting for?

11. You can reach our Customer Service Pegipegi at cs@pegipegi.

1. It said that you can cancel the bookings, but they didn't mention clearly about the administration fee, and the refund that would take time for 30-45 days! On other apps, I just have to hit cancel button, no admin fee, no charges on my billing in the first place.Bad app, need rescheduled but given the same price as new ticket.

2. Thank you you save my lifeVery good & useable app for those people engaged of travelingSimple app, nice app, very helpful, best price for hotel.very very bad app system, the application didn't update their price before selling for customer, they canceled my order and They ask a refund for 3 days not like other app.

3. Need very much improvement!!The first used this app, and tbh I don't really trust this because the review mostly really bad, but with Bismillah I booked the flight ticket from Bangkok to Singapore and find the cheapest price from the other app also used the coupon from my Im3.

4. Everytime I go to the payment page, the initial price changes to a higher price 🙂 Pls make a more honest algorithm for cust, u will lose your lose your loyal cust if u keep it this way 🙂👎CS very much slow respon!! No calling CS, text only with error WA app that not auto connect.

5. And we got a call around MIDNIGHT before check-in day, saying that the hotel was full and we were given two choices, to refund or book other hotels from their list,which were wayyy lower grade than the previous hotel!! And this happened TWICE.

6. I tell you guys, NEVER use this app on peak season!This app has the best in terms of price, but in terms of service, it really is disappointing.

7. never use this application anymore ... disappointed!..I can't find settings to change app language on English :/The app has very bad system.

8. They didn't care that we had to buy ticket again... already ask CS but they give unsolved and bad solution,.

9. I already booked and paid a 4 star hotel room.

1. Fix Pegipegi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pegipegi: Restarting the app will resolve most errors.
2. Update the Pegipegi App. Here is how:
   1. On Android goto PlayStore » Search for "Pegipegi" » Open Pegipegi - Flights, Hotel, Bus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pegipegi » click "UPDATE".
3. Clear Pegipegi - Flights, Hotel, Bus app cache: Clearing cached data will force your app to retrieve the latest data directly from Pegipegi servers.
   1. On Android, goto Settings » Apps » Select "Pegipegi - Flights, Hotel, Bus" » click Storage » click "Clear Cache".
4. Check Pegipegi app permissions. If any of these permissions required to use your device's features are disenabled, Pegipegi might not work.
5. Uninstall and reinstall Pegipegi. If nothing else has worked, completely uninstall Pegipegi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pegipegi not working

2. Fix Pegipegi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pegipegi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pegipegi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pegipegi may not be able to connect to the Internet when running in the background.