Published by Upside Services Inc. on Nov 1, 2024

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Why should I report an Issue with Upside: Cash Back - Gas & Food?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Upside Services Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Upside: Cash Back - Gas & Food

1. Users earn an average of 8% cash back on groceries and dining—that’s on TOP of your current credit card rewards - even on debit card purchases!

2. With Upside, you can earn up to 25¢/gal cash back on gas, up to 45% back at restaurants, and up to 30% back at grocery stores.

3. These earnings add up quickly — frequent users earn an average of $340 per year just for adding Upside to their normal routine.

4. You can also cash out your earnings as an e-gift card to retailers you love, like Amazon, Walmart, and so many more.

5. Upside gets you cash back on daily essentials like gas, groceries, and dining.

6. With over 50,000 participating gas stations, grocery stores, and restaurants, cash back opportunities are always just around the corner.

7. And yes — it’s real cash back.

8. It's designed to reward you for simply being yourself, allowing you to indulge in more of what you love.

9. Just actual money you can transfer straight to your bank account or PayPal.

10. No confusing rewards, points, or credits.

11. Download Upside to earn cash back on your essentials.

Upside Customer Insights

1. I have an app that I use when I travel that helps me locate gas stations with non-ethanol fuel, however, trying to get the two apps to quickly help me find what I need is challenging.Great app! Easy to use.

2. Thank you Upside!Easy to use, and no hassel! The only feature I wish was available is that places you frequently stop could be automatically linked to process, rather than having to open the app to claim the offer.

3. Edit: the original card does work, it just takes some time to show up.Unable to use app because it won't let me add any cards.

4. It's literally free money,I like the convience of the app, there were a couple of my fuel purchases that didn't go thru and I didn't realize it immediately and they had "expired" so I couldn't see what the issue was.

5. Which is great except that it takes the normal incentive away during that time.

6. 😒👎This is a great app! I have gotten well over $500 back in the short time I have used it.

7. Or offer both for that short time.The App is very easy to use.

8. I wish you had the option of taking part of the new/temp incentive or staying with the regular one.

9. This is disappointing because the app started off great.It's a waste of time.

10. I can't wait until the food chains get involved! Update: The app is getting better and easier to use! I finding more restaurants signing on and I've saved almost $1000.00 since joining.

11. 😄 But for future upgrades, I would love to see this option added!I can't add any cards.

Steps to Troubleshoot & Fix Upside Issues

1. Fix Upside Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Upside: Restarting the app will resolve most errors.
  2. Update the Upside App. Here is how:
    1. On Android goto PlayStore » Search for "Upside" » Open Upside: Cash Back - Gas & Food » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Upside » click "UPDATE".
  3. Clear Upside: Cash Back - Gas & Food app cache: Clearing cached data will force your app to retrieve the latest data directly from Upside servers.
    1. On Android, goto Settings » Apps » Select "Upside: Cash Back - Gas & Food" » click Storage » click "Clear Cache".
  4. Check Upside app permissions. If any of these permissions required to use your device's features are disenabled, Upside might not work.
  5. Uninstall and reinstall Upside. If nothing else has worked, completely uninstall Upside then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Upside not working


2. Fix Upside Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Upside be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Upside not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Upside may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Cancel my subscription as of now.

    — by Theron Crorey 1 year ago

  • My upside app quit working. Can not access my cash back or anything.

    — by Rickey Childers 2 years ago

  • Request Upside-Cash back on gas & food to cancel your subscription

    — by GARY DENBY 2 years ago

  • delete my account along with all data and info

    — by matt 2 years ago

  • I would like my name and information erased from your services due to recent identity theft matters. Rachel Wurth 6514851172 wurthrachel@redacted, rwurth2@redacted please erase with accordance to GDPR and CCPA laws ASAP. Thanks

    — by Rachel Wurth 3 years ago