Published by MEO – Serviços de Comunicações e Multimédia, S.A.

Report an issue with Comboio do SAPO.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Comboio do SAPO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MEO – Serviços de Comunicações e Multimédia, S.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Comboio do SAPO image 1 contact Comboio do SAPO image 2

Comboio do SAPO Customer Insights

1. Alguns bonecos ficam no entanto muito pequenos num telemóvel com ecrân de 4,6 polegadas... (às vezes um pouco difíceis de perceber o que são).

2. O meu filho tem 2 anos e adora estes desafios, adorámos, obrigada, aguardamos por mais, pois há muito poucos em português.

3. Muito educativo.Parabéns a toda a equipa envolvida neste projecto.

4. Sílvia RamosA minha filha de 3 anos gosta bastante do jogo.

5. Mas de qq das maneiras parabens!Excelente.

Steps to Troubleshoot & Fix Comboio do SAPO Issues

1. Fix Comboio do SAPO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Comboio do SAPO: Restarting the app will resolve most errors.
  2. Update the Comboio do SAPO App. Here is how:
    1. On Android goto PlayStore » Search for "Comboio do SAPO" » Open Comboio do SAPO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Comboio do SAPO » click "UPDATE".
  3. Clear Comboio do SAPO app cache: Clearing cached data will force your app to retrieve the latest data directly from Comboio do SAPO servers.
    1. On Android, goto Settings » Apps » Select "Comboio do SAPO" » click Storage » click "Clear Cache".
  4. Check Comboio do SAPO app permissions. If any of these permissions required to use your device's features are disenabled, Comboio do SAPO might not work.
  5. Uninstall and reinstall Comboio do SAPO. If nothing else has worked, completely uninstall Comboio do SAPO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Comboio do SAPO not working


2. Fix Comboio do SAPO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Comboio do SAPO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Comboio do SAPO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Comboio do SAPO may not be able to connect to the Internet when running in the background.

Reported Issues