Contact Airbnb Customer Service

Why should I report an Issue with Airbnb?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Airbnb to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Everyone joining the trip will get all the reservation details including the address, wifi password, and check-in instructions.

2. Whether you’re looking for a pool, a kitchen, or accessibility features like step-free entry, you can review every home’s details at a glance—and see what other guests who’ve stayed there think about it, too.

3. Everyone on the trip can message with the host in one chat thread. Traveling a lot? Have extra space? You have an Airbnb.

4. You can now share your wishlists with others, inviting them to add homes, write notes, and vote on places to stay.

5. Once you book a getaway, you can send your crew beautifully illustrated digital trip invitations.

6. It’s easy to keep track of your trip details when they’re all on the app.

7. Find inspiration, plan a trip with your group, book it, and go.

8. And you’ll never miss a beat with instant notifications about your travel plans and messages from your host.

9. Quickly find or share your travel info with others, whenever you want to.

10. You can also chat with your host and receive up-to-the-minute booking updates—making it easier to get there, get inside, and get connected to wifi.

11. Check-in times, special instructions, entry codes—it’s all at hand, even when you’re offline.

1. My needs are very general, and it's annoying the fact that I have to go through 30 different searches every time I need to book.They charge a significant amount for cleaning fees and taxes and for using their platform.

2. Third, AirBnB's fees and commissions are very high, which forces owners to price higher all to the detriment of your customers.

3. I find myself using this platform less and less each time I travel.The fact that you can't just search all properties at once is super frustrating.

4. The cleaning fee was set to $100 and there were $60 in fees from airbnb.

5. Cleaning fees, deposits, electrical fees, random service fees.

6. Otherwise, a decent app for finding places to stay.You get 1 star only because of this split-stay "feature", which can't be turned off, and makes AirBnB a nightmare to use.

7. AirBnB was as an alternative to hotels, now it is almost as expensive.Absolutely horrible and incompetent customer service.

8. It seems like you've received this feedback from many users for a long time, yet you didn't bother with a simple fix.There are a few things I would change.

9. I would have used Expedia had I known this as theydont have any hidden fees.

10. I DON'T WANT SPLIT STAYS! All those half-black icons are covering my search map and preventing me from actually looking for what I want.

11. I keep telling them that I am not getting the password reset email (not even my spam folder) and now they are saying they sent it too many times even though I NEVER GOT IT.

1. Fix Airbnb Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Airbnb: Restarting the app will resolve most errors.
2. Update the Airbnb App. Here is how:
   1. On Android goto PlayStore » Search for "Airbnb" » Open Airbnb » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Airbnb » click "UPDATE".
3. Clear Airbnb app cache: Clearing cached data will force your app to retrieve the latest data directly from Airbnb servers.
   1. On Android, goto Settings » Apps » Select "Airbnb" » click Storage » click "Clear Cache".
4. Check Airbnb app permissions. If any of these permissions required to use your device's features are disenabled, Airbnb might not work.
5. Uninstall and reinstall Airbnb. If nothing else has worked, completely uninstall Airbnb then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Airbnb not working

2. Fix Airbnb Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Airbnb be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Airbnb not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Airbnb may not be able to connect to the Internet when running in the background.