Contact Musical Advent Calendar Customer Service

Why should I report an Issue with Musical Advent Calendar?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Naxos to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Ad-free!! Highly recommend.Doesn't work and you have to pay to subscribe to Google playPlease make more of these wonderful little magical advent calendars!Really bad Christmas music from the olden timesExcellent.A lovely take on the Christmas calendar! Beautiful traditional carols! Only downside is it says 2013 instaid of 14 so obviously its last years calendar! But doesn't spoil the enjoyment of it!Lovely calendar my 7 year old loves the beautiful carols as do I.

2. I can't say how much I love this app!Would be a nice idea , but it doesn't play music for me so a waste of timeWell done, a beautiful collection of music.

3. A daily treat.Beautiful, worshipful music! Doesn't stop playing when the screen on my Note2 times out.

4. Beautiful classical music each day.

5. I love sharing each day's new music with my family.

1. Fix Musical Advent Calendar Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Musical Advent Calendar: Restarting the app will resolve most errors.
2. Update the Musical Advent Calendar App. Here is how:
   1. On Android goto PlayStore » Search for "Musical Advent Calendar" » Open Musical Advent Calendar » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Musical Advent Calendar » click "UPDATE".
3. Clear Musical Advent Calendar app cache: Clearing cached data will force your app to retrieve the latest data directly from Musical Advent Calendar servers.
   1. On Android, goto Settings » Apps » Select "Musical Advent Calendar" » click Storage » click "Clear Cache".
4. Check Musical Advent Calendar app permissions. If any of these permissions required to use your device's features are disenabled, Musical Advent Calendar might not work.
5. Uninstall and reinstall Musical Advent Calendar. If nothing else has worked, completely uninstall Musical Advent Calendar then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Musical Advent Calendar not working

2. Fix Musical Advent Calendar Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Musical Advent Calendar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Musical Advent Calendar not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Musical Advent Calendar may not be able to connect to the Internet when running in the background.