Contact Adventist Music Customer Service

Why should I report an Issue with Adventist Music: Adventist World Radio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TechnologyAP to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. (This happens even if I don't have any other apps open.)Difficult to navagate song would not change i tried 3 times to listen to a different song kept going back to the same oneI love the music, but it stops playing in the middle of the song and I have to restart the app.I usually listen to songs and I receive blessings from the message of encouragement during the lockdownI work in the DRC and listens to this radio station all day long.

2. After a song or two it disconnects and stops playing, and I have to reconnect it.

3. This happens over and over until I give up.

4. Very frustrating.

1. Fix Adventist Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Adventist Music: Restarting the app will resolve most errors.
2. Update the Adventist Music App. Here is how:
   1. On Android goto PlayStore » Search for "Adventist Music" » Open Adventist Music: Adventist World Radio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Adventist Music » click "UPDATE".
3. Clear Adventist Music: Adventist World Radio app cache: Clearing cached data will force your app to retrieve the latest data directly from Adventist Music servers.
   1. On Android, goto Settings » Apps » Select "Adventist Music: Adventist World Radio" » click Storage » click "Clear Cache".
4. Check Adventist Music app permissions. If any of these permissions required to use your device's features are disenabled, Adventist Music might not work.
5. Uninstall and reinstall Adventist Music. If nothing else has worked, completely uninstall Adventist Music then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Adventist Music not working

2. Fix Adventist Music Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Adventist Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Adventist Music not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Adventist Music may not be able to connect to the Internet when running in the background.