Contact Naturgy Panamá Customer Service

Why should I report an Issue with Naturgy Panamá?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Naturgy Energy Group SA. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Solo sale error del app al intentar conectarse.Error de sistema servicio no disponiblefunciona bien pero solo te permite ver información de tu saldo e historial de consumo.No sirve dice servicio no disponibleMás de un mes que la aplicación no puede conectarse al servidor.

2. Primera aplicacion que uso que no guarda permanentemente las credenciales.Desde hace unos meses no me permite acceder a la app, me manda el siguiente error, "Error sistema Servicio no disponible Volver" Por favor su ayuda corrigiendo esto.

3. Me sale "Error de conexión"Le cambiare el rating cuando la aplicacion deje de preguntar el usuario y contraseña cada vez que tiene problemas de conexión.

4. Cuando no se puede conectar con el servidor sale "error de conexion" y simplemente borra las credenciales.

5. Asking for information that nobody has.Impossible to usePor favor arreglen el app no funciona en android 11.

6. Si las supiera de memoria simplemente usaria un navegador.

1. Fix Naturgy Panamá Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Naturgy Panamá: Restarting the app will resolve most errors.
2. Update the Naturgy Panamá App. Here is how:
   1. On Android goto PlayStore » Search for "Naturgy Panamá" » Open Naturgy Panamá » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Naturgy Panamá » click "UPDATE".
3. Clear Naturgy Panamá app cache: Clearing cached data will force your app to retrieve the latest data directly from Naturgy Panamá servers.
   1. On Android, goto Settings » Apps » Select "Naturgy Panamá" » click Storage » click "Clear Cache".
4. Check Naturgy Panamá app permissions. If any of these permissions required to use your device's features are disenabled, Naturgy Panamá might not work.
5. Uninstall and reinstall Naturgy Panamá. If nothing else has worked, completely uninstall Naturgy Panamá then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Naturgy Panamá not working

2. Fix Naturgy Panamá Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Naturgy Panamá be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Naturgy Panamá not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Naturgy Panamá may not be able to connect to the Internet when running in the background.