Published by MyFirstApp Ltd.

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Why should I report an Issue with Matrix Game 1 - for age 4+?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MyFirstApp Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Matrix Game 1 Customer Insights

Steps to Troubleshoot & Fix Matrix Game 1 Issues

1. Fix Matrix Game 1 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Matrix Game 1: Restarting the app will resolve most errors.
  2. Update the Matrix Game 1 App. Here is how:
    1. On Android goto PlayStore » Search for "Matrix Game 1" » Open Matrix Game 1 - for age 4+ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Matrix Game 1 » click "UPDATE".
  3. Clear Matrix Game 1 - for age 4+ app cache: Clearing cached data will force your app to retrieve the latest data directly from Matrix Game 1 servers.
    1. On Android, goto Settings » Apps » Select "Matrix Game 1 - for age 4+" » click Storage » click "Clear Cache".
  4. Check Matrix Game 1 app permissions. If any of these permissions required to use your device's features are disenabled, Matrix Game 1 might not work.
  5. Uninstall and reinstall Matrix Game 1. If nothing else has worked, completely uninstall Matrix Game 1 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Matrix Game 1 not working


2. Fix Matrix Game 1 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Matrix Game 1 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Matrix Game 1 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Matrix Game 1 may not be able to connect to the Internet when running in the background.

Reported Issues

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