Published by Great Western Bank

contact Great Western ebanking Chat with our AI-based Great Western ebanking Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Great Western ebanking?



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Why chat with our AI Great Western ebanking Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Great Western ebanking.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Also, whoever thought it was a good idea to add the new robo voice to the mobile check deposit screen was wrong.

2. Mobile check deposit works well, just make sure you follow the directions for signing the back of the check, etc.

3. I knocked a star off the review score just for that alone.Mobile check deposit was introduced a while ago (thank you!).

4. It needs to utilize more screen real estate so the picture can be bigger by the phone being closer giving you a hd picture.Unfortunately, the app is kind of clunky and slow when compared to apps from similarly sized regional banks.

5. Viewing one or multiple accounts, do money transfers, make mobile deposits, keeping you in the know with your account, making sure you always stay in the positive.

6. Check deposit sometimes fails to recognize the date (or other endorsement/information) on the photographed check.

7. You can check how much money is in your account by swiping down on the login screen, which is nice.

8. Check deposit is useful and is usually done like 4 hours later, but it's not super consistent.

9. It's so annoying to hear every time I deposit a check.

10. It sees a corner of the check, takes picture.

11. The only thing to work on is the mobile deposit part.

Steps to Troubleshoot & Fix Great Western ebanking Issues

1. Fix Great Western ebanking Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Great Western ebanking: Restarting the app will resolve most errors.
  2. Update the Great Western ebanking App. Here is how:
    1. On Android goto PlayStore » Search for "Great Western ebanking" » Open Great Western ebanking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Great Western ebanking » click "UPDATE".
  3. Clear Great Western ebanking app cache: Clearing cached data will force your app to retrieve the latest data directly from Great Western ebanking servers.
    1. On Android, goto Settings » Apps » Select "Great Western ebanking" » click Storage » click "Clear Cache".
  4. Check Great Western ebanking app permissions. If any of these permissions required to use your device's features are disenabled, Great Western ebanking might not work.
  5. Uninstall and reinstall Great Western ebanking. If nothing else has worked, completely uninstall Great Western ebanking then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Great Western ebanking not working


2. Fix Great Western ebanking Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Great Western ebanking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Great Western ebanking not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Great Western ebanking may not be able to connect to the Internet when running in the background.

Reported Issues

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