Contact My Airtel Customer Service

Why should I report an Issue with My Airtel - Bangladesh?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Robi Axiata Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. বন্ধুদের #১ অ্যাপ – মাই এয়ারটেল! এয়ারটেল সিমের প্রয়োজনীয় সব ফিচারস এখন বন্ধুদের হাতের মুঠোয়! তাই কষ্ট করে আর কোড মুখস্থ করা বা কল সেন্টারে অপেক্ষা করার কোন প্রয়োজন নেই! ব্যালেন্স ও ইউসেজ হিস্ট্রি দেখো কয়েক ক্লিকেই! বেস্ট রেটে দারুণ সব অফার নাও বা পছন্দমতো প্যাক বানাও মাই প্যাক থেকে! পছন্দমতো প্যাক বানিয়ে বন্ধুদের পাঠাও কিংবা করো ব্যালেন্স ট্রান্সফার! 🚀 এক অ্যাপে অনেক কিছু! ওয়েব সিরিজ, শপিং, টিকেট, নিউজ – যা চাও সব আছে এই এক অ্যাপেই!

1. For your kind information I am using airtel data but I can't login pls fix this problem.It's a good app and useful too but I'm irritated with it lately cause whenever I try to open the app I have to login again and again to use this app...this is irritating please check this problem and try to fix thisLog in experience is worse than ever.otp never reach to my phone....it takes another way at middle of the road.

2. I will change the rating if it improve performance & the internet issues..✅Edit. Already installed the latest ver, still no improvement.When I first started using this app the service was very good.

3. Poor service, high price of internet data than their counterpart Robi itself.

4. But now at the rate that the price is increasing, will I benefit from using the app? I hope you will bring your service within the reach of everyone.

5. I expressed my opinion almost annoyed.I can't access this app without internet connection, And I have to sign up everytime for balance & Internet Check, So One star still too much for you guys .

6. After receiving fairly good service for the first month, I saw that the network system and other services have started to fail.

7. I hate this appKnowing that Airtel provides cost-effective service to customers, I also started using it.

8. Last 7 days I was trying to login this app but it said me that check your internet connection.

9. Then i have to wait for the OTP and it says that the internet conection is poor although my internet is good.

10. I will switch to different operator soon with my Airtel number.When I got this sim and app for the first time, I used to tell everyone that Airtel is the best cause then the datapack prices were fine.

11. I used to get 40 GB for 397 taka.That was more convenient.But now, data pack amount is less and price is higher.

1. Fix My Airtel Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Airtel: Restarting the app will resolve most errors.
2. Update the My Airtel App. Here is how:
   1. On Android goto PlayStore » Search for "My Airtel" » Open My Airtel - Bangladesh » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Airtel » click "UPDATE".
3. Clear My Airtel - Bangladesh app cache: Clearing cached data will force your app to retrieve the latest data directly from My Airtel servers.
   1. On Android, goto Settings » Apps » Select "My Airtel - Bangladesh" » click Storage » click "Clear Cache".
4. Check My Airtel app permissions. If any of these permissions required to use your device's features are disenabled, My Airtel might not work.
5. Uninstall and reinstall My Airtel. If nothing else has worked, completely uninstall My Airtel then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Airtel not working

2. Fix My Airtel Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Airtel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Airtel not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Airtel may not be able to connect to the Internet when running in the background.