Published by S.C creator LLC

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Why should I report an Issue with Preset for Alight Motion?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of S.C creator LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Preset Customer Insights

Steps to Troubleshoot & Fix Preset Issues

1. Fix Preset Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Preset: Restarting the app will resolve most errors.
  2. Update the Preset App. Here is how:
    1. On Android goto PlayStore » Search for "Preset" » Open Preset for Alight Motion » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Preset » click "UPDATE".
  3. Clear Preset for Alight Motion app cache: Clearing cached data will force your app to retrieve the latest data directly from Preset servers.
    1. On Android, goto Settings » Apps » Select "Preset for Alight Motion" » click Storage » click "Clear Cache".
  4. Check Preset app permissions. If any of these permissions required to use your device's features are disenabled, Preset might not work.
  5. Uninstall and reinstall Preset. If nothing else has worked, completely uninstall Preset then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Preset not working


2. Fix Preset Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Preset be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Preset not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Preset may not be able to connect to the Internet when running in the background.

Reported Issues

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