Published by Maxthon Browser on May 14, 2024

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Why should I report an Issue with Maxthon browser?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Maxthon Browser to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Maxthon browser

1. Read more comfortably in the dark with Maxthon now. *INCOGNITO MODE- Turn on Incognito mode in Maxthon and browse the mobile web without a trace. *SYNC ACROSS DEVICES- Access tabs, bookmarks & history from other devices, Pick up where you left off on your other devices and read offline. *CUSTOMISABLE SPEED DIAL- Add your favourite websites, apps or even search result to speed dial, to visit them on the go with one touch. *SMART IMAGE DISPLAY- Help you control your mobile data usage and save money for you. *EASY MULTI TABS MANAGEMENTS- You can open as many tabs as you like, and switch or close with only one touch.

2. We hope Maxthon Cloud Browser could help more and more people enjoy the Internet, while saving more data and money.

3. It’s time to switch to this faster and lighter browser to improve the efficiency and save data now! *BUILT-IN NOTE-TAKING TOOL- You can make notes easily while browsing the web.

4. Read, edit and organise your collection even offline. *BUILT-IN PASSWORD MANAGER- It handles passwords for your, securely saves them and automatically fills them in next time you visit the site.

5. Millions of people use Maxthon browsers to watch videos, connect with friends, search on the web, and sync data across platforms.

6. Smart image display could also help you control mobile data consumption effectively.

7. You can save all kinds of stuff and read them offline in your browser at any time.

8. Do you want to save mobile data and save money on your monthly bill?

9. Try Maxthon Cloud Browser!

10. As the the 6th generation web browser developed by Maxthon USA Inc. , which was once awarded "Best Browser" on About.

11. This browser is made just for mobile.

Maxthon browser Customer Insights

1. Cannot login after cleaning data (pw is correct, when it's not error shown immediately, when it is, It shows error after 30 s)Formerly was the best browser for me but now maxthon browser crashes before it opens I don't understand the browser anymore, it doesn't synchronize things it's tools are just worthless.

2. The android version crashes frequently, shows a bunch of bookmarked icons on the main page that I can't remove.

3. Do not waste your time with this browser.I am quite disappointed with the Android version and wish it was more similar to the Windows PC version.

4. Make the Android version more like the PC version and I will be happy.To me, a browser is a browser for the most part.

5. I use several browsers on my phone & most allow you to switch from mobile to view the desktop version of websites but mostly can't permanently set to request desktop site by default.

6. Pls devs look into it and rectify the issues.Maxthon was my main browser around 15 years ago.

7. Problem passing Google passwords to sites as well.I have been a user for more than a decade now, but the app constantly crashed so i uninstalled and installed the latest version.

8. A huge disadvantage for me is Maxthon limits itself to ONLY 20 tabs (-2⭐).Maxthon Browser has started crashing again.

9. This browser always want to open THREE instances of the same page when I launch from a saved hyperlink.

10. It could be faster to keep up with newer Android Go, Android 12, Android 13, Android 14 devices.It used to be quite useful but with the last versions it has become useless, since downloading turns out to be impossible, however hard your endeavors are to change parameters.

11. Maxthon mobile has the advantage that it can save your preference to "always view desktop site".

Steps to Troubleshoot & Fix Maxthon browser Issues

1. Fix Maxthon browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Maxthon browser: Restarting the app will resolve most errors.
  2. Update the Maxthon browser App. Here is how:
    1. On Android goto PlayStore » Search for "Maxthon browser" » Open Maxthon browser » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Maxthon browser » click "UPDATE".
  3. Clear Maxthon browser app cache: Clearing cached data will force your app to retrieve the latest data directly from Maxthon browser servers.
    1. On Android, goto Settings » Apps » Select "Maxthon browser" » click Storage » click "Clear Cache".
  4. Check Maxthon browser app permissions. If any of these permissions required to use your device's features are disenabled, Maxthon browser might not work.
  5. Uninstall and reinstall Maxthon browser. If nothing else has worked, completely uninstall Maxthon browser then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Maxthon browser not working


2. Fix Maxthon browser Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Maxthon browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Maxthon browser not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Maxthon browser may not be able to connect to the Internet when running in the background.

Reported Issues