Published by Jeetendra Singh Gurjar on Jul 30, 2024

Report an issue with Folder Music and Video Player.
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Why should I report an Issue with Folder Music and Video Player?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Jeetendra Singh Gurjar to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Folder Music and Video Player

1. Music Player has custom background skin, theme colour, playlist, favourite list, mp3 cutter , recording,ring cutter and easy assign ringtone to phone contact. ✔ Folder Player is 100% Free with advance feature. ✔ Music Sharing allows you to share audio file or songs with friends and families. ✔ Folder Player has mp3 cutter, ringtone cutter and assign to contact. ✔ This Folder Player is record voice and create mp3 file. 
✔ This Music Player support headphone for ex: play, pause and next(double click) by headphone buttons. ✔ Folder Player has Powerful equalizer.

2. More than 21+ pre-set audio tone styles for your choice(Normal, Classic, Dance, Folk, Heavy, Hip hop, Jazz, Pop, Rock... ). ✔ Folder Player Supports all formats like mp3 , . aac , wav , ogg , midi , amr , flac. ✔ Music Player has Delete function to allow you to delete unwanted music from your phone. 
✔ Folder Player has custom playlist, favourite and album list. ✔ This Folder Player Support Multiple Language and Colour themes. ✔ Folder Player has Sorting option to sort music by Title, Artist, Album, Date Added and Duration of the MP3. ✔ Replaceable background skins for your choice.

3. Folder Music Player is a free latest music player, folder player ,cd player , equalizer music player and fast discover local music and arrange in folder.

4. You also can set your gallery photo as background. ✔ Browse and play your music by albums, artists, songs, playlists, genre, folders, recent play. 
✔ Support notification status: play/pause, skip forward in notification status.

Folder Music and Video Player Customer Insights

1. Don't bother if playing folders us your requirement.Hi, I love this music player, this music player is the best in the world; this music player have ringtone maker, mp3cutter, very nice theme and colors, I love it! 😍 But , The only problem this app is that, the texts is very small!!! And that's bad for those with vision problems.

2. There, obviously, are better, even ad-free, music players with more features, except folder playing.

3. Also when I'm driving, my phone is connected to my car via Bluetooth and when listening to my music, I can't skip or go back either, it doesn't even display the songs playing on the screen, all the players I've used does that.

4. I hope they stop putting ads, other wise, I love it!Cant change to microsd music folders.

5. Best folder music player I've used right out of the box! Plenty of menus to navigate through the features of the program.

6. Thank you folder music player!Dosent preserve the folder DOS hierarchy like a PC.

7. NOT very convenient.Supposed to play folders, this thing plays just one file from the folder, and, worse, in a loop.

8. Other than that, and that's a big issue for me, it has really great potential to be one of, if not the best music players.The app is very good, I love it.

9. My search for folder music players are over.

10. Choosing your preferred folder to play audio songs is one of a kind.

11. I CAN NOT STAND apps that do not have a Folder Play option.

Steps to Troubleshoot & Fix Folder Music and Video Player Issues

1. Fix Folder Music and Video Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Folder Music and Video Player: Restarting the app will resolve most errors.
  2. Update the Folder Music and Video Player App. Here is how:
    1. On Android goto PlayStore » Search for "Folder Music and Video Player" » Open Folder Music and Video Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Folder Music and Video Player » click "UPDATE".
  3. Clear Folder Music and Video Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Folder Music and Video Player servers.
    1. On Android, goto Settings » Apps » Select "Folder Music and Video Player" » click Storage » click "Clear Cache".
  4. Check Folder Music and Video Player app permissions. If any of these permissions required to use your device's features are disenabled, Folder Music and Video Player might not work.
  5. Uninstall and reinstall Folder Music and Video Player. If nothing else has worked, completely uninstall Folder Music and Video Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Folder Music and Video Player not working


2. Fix Folder Music and Video Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Folder Music and Video Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Folder Music and Video Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Folder Music and Video Player may not be able to connect to the Internet when running in the background.

Reported Issues