Published by Music Breath

Report an issue with Poly World.
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Why should I report an Issue with Poly World?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Music Breath to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Poly World Customer Insights

Steps to Troubleshoot & Fix Poly World Issues

1. Fix Poly World Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Poly World: Restarting the app will resolve most errors.
  2. Update the Poly World App. Here is how:
    1. On Android goto PlayStore » Search for "Poly World" » Open Poly World » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Poly World » click "UPDATE".
  3. Clear Poly World app cache: Clearing cached data will force your app to retrieve the latest data directly from Poly World servers.
    1. On Android, goto Settings » Apps » Select "Poly World" » click Storage » click "Clear Cache".
  4. Check Poly World app permissions. If any of these permissions required to use your device's features are disenabled, Poly World might not work.
  5. Uninstall and reinstall Poly World. If nothing else has worked, completely uninstall Poly World then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Poly World not working


2. Fix Poly World Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Poly World be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Poly World not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Poly World may not be able to connect to the Internet when running in the background.

Reported Issues