Published by MultiChoice Support Services (Pty) Ltd

Report an issue with MultiChoice Fieldtrials.
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Why should I report an Issue with MultiChoice Fieldtrials?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MultiChoice Support Services (Pty) Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MultiChoice Fieldtrials Customer Insights

1. I even put my email but it was rejected and there is no option to create another account, cause I took forgot password and it didn't go... Please do somethingThe app is a problem, it's rejecting both the email and the password.... I've tried several times but nothing positive is happeningThe most useless payment system.

2. Very happy with it, makes submitting feedback easy.πŸ’”πŸ˜’πŸ‘ŽπŸΏπŸ‘ŽπŸΏπŸ‘ŽπŸΏπŸ‘ŽπŸΏπŸ‘ŽπŸΏThis app why you created something that doesn't work, it just said my email doesn't exist.

3. This app is a waste.It's really not helping.every time i put my email, It keeps saying invalid emailI was disappointed with wat i saw .

4. Because am usually away from the house so it was my only ediuito stay tuned to my shows and programs.I downloaded the app...and to register is a problem.

5. Until recently when it started asking for updates.

6. I have started missing a lot since 2months now.

7. You fix the payment system.

8. If there's a better company, I would have switched - now.App is very user friendly.

9. I even uninstall de app immediatelyApp is working more than expected.

10. And no longer compactible with devices.

11. There was no place for me to sign up.

Steps to Troubleshoot & Fix MultiChoice Fieldtrials Issues

1. Fix MultiChoice Fieldtrials Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MultiChoice Fieldtrials: Restarting the app will resolve most errors.
  2. Update the MultiChoice Fieldtrials App. Here is how:
    1. On Android goto PlayStore » Search for "MultiChoice Fieldtrials" » Open MultiChoice Fieldtrials » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MultiChoice Fieldtrials » click "UPDATE".
  3. Clear MultiChoice Fieldtrials app cache: Clearing cached data will force your app to retrieve the latest data directly from MultiChoice Fieldtrials servers.
    1. On Android, goto Settings » Apps » Select "MultiChoice Fieldtrials" » click Storage » click "Clear Cache".
  4. Check MultiChoice Fieldtrials app permissions. If any of these permissions required to use your device's features are disenabled, MultiChoice Fieldtrials might not work.
  5. Uninstall and reinstall MultiChoice Fieldtrials. If nothing else has worked, completely uninstall MultiChoice Fieldtrials then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MultiChoice Fieldtrials not working


2. Fix MultiChoice Fieldtrials Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MultiChoice Fieldtrials be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MultiChoice Fieldtrials not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MultiChoice Fieldtrials may not be able to connect to the Internet when running in the background.

Reported Issues

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