Contact MyDStv SA Customer Service

Why should I report an Issue with MyDStv SA?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MultiChoice Support Services (Pty) Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The MyDStv app further enhances your entertainment with an immersive viewing experience and value-added features that give you control of how and what you watch.

2. Manage Your DStv. Pay & Upgrade. Earn Rewards. View the TV Guide. Get Cover.

3. Find new shows to watch by exploring our world-class selection of series, movies and the latest news.

4. Insure your DStv decoder and manage your claims with ease using the MyDStv App.

5. Fix error codes, check your account balance, make payments, upgrade your package and activate your holiday home decoder.

6. Browse what’s coming up without interrupting anyone’s viewing experience.

7. Find more to watch with our 14-day TV guide.

8. Download the MyDStv app today to unlock a new world of entertainment.

9. Get access to food and retail vouchers, hotel stays and much more monthly.

10. Enter exclusive competitions, win experiences and get BoxOffice movies on us.

11. Look out for app-only DStv Rewards!

1. So basically DSTV rewards is not there and it forces me to rate it one star before posting my review comment.I bought this DStv on the 17th of May and I paid it on the 18th of May but now is not playing it says the channels are blocked because it's not available on my package is suspended it says I can clear this error using self service and now the problem is that this number am using is not registered to them they just reregister the old number I was using in years back now I don't know what to do anymoreNo use in having this App if you're always struggling to access it, not to mention the DSTV app that won't work.

2. Self service should be one of the options not the only option available to your customers.The app works ok most of the time, but there is a big problem with the rewards.

3. The voucher codes are not given and the error message reads "something went wrong .........." Please fix and I will give more stars.Oh my God!,this app is so frustrating,I just can't seem to finish whatever I'm doing,without it blanking out.Multichoice is the best.

4. That self service of yours does not work for all your customers as we are unable to speak to your consultants if you still have that is.

5. When I tried to use the ubereats rewards it was not successful because it shows that the promo code given does not exist.

6. Why bother to tell customers to add BritBox via WhatsApp if it does not function adequately.

7. And the level of disservice is getting higher and higher with regards to the way of being contacted by your customers.

8. I just keep getting a message saying they have a problem, and are unable to add this, and I must try again later.

9. You are now running short of content and starting to repeat a number of programs just like your competition.

10. Been trying to add BritBox on Whatsapp for over a week now with no success.

11. It simply does not work.

1. Fix MyDStv SA Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyDStv SA: Restarting the app will resolve most errors.
2. Update the MyDStv SA App. Here is how:
   1. On Android goto PlayStore » Search for "MyDStv SA" » Open MyDStv SA » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyDStv SA » click "UPDATE".
3. Clear MyDStv SA app cache: Clearing cached data will force your app to retrieve the latest data directly from MyDStv SA servers.
   1. On Android, goto Settings » Apps » Select "MyDStv SA" » click Storage » click "Clear Cache".
4. Check MyDStv SA app permissions. If any of these permissions required to use your device's features are disenabled, MyDStv SA might not work.
5. Uninstall and reinstall MyDStv SA. If nothing else has worked, completely uninstall MyDStv SA then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyDStv SA not working

2. Fix MyDStv SA Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyDStv SA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyDStv SA not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyDStv SA may not be able to connect to the Internet when running in the background.