Published by MRSOOL on Mar 1, 2024

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Why should I report an Issue with Mrsool | مرسول?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MRSOOL to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Mrsool | مرسول

1. It does not only deliver food from all restaurants, it’s also deliver Gaz, Water, Car parts, Groceries, Clothes, Accessories and even if you forgot something somewhere you can ask Mrsool to bring it to your place. - Send whatever you want to any place of your choosing. - Use Mrsool ordering bot for easier order process. - You can review your old orders and re-order them with just a click. - You can order from multiple places in the same order.

2. Mrsool is not just a delivery app that deliver orders, Mrsool is like your brother that is always close to you no matter what you order.

3. Mrsool is a unique on-demand experience earned the highest user ratings among all the other large delivery apps.

4. It’s the first and the best Saudi App that delivers everything from all types of stores and restaurants across, covers all areas in the kingdom of Saudi Arabia.

5. Mrsool is one of the largest delivery platforms in the kingdom.

6. Mrsools’ services expansion reached to Egypt and Bahrain and soon to other countries in the region.

7. And if you want to earn extra money, Join Mrsool and start delivering orders.

Mrsool | مرسول Customer Insights

1. The delivery drivers are always friendly and professional, and my food always arrives hot and fresh.Not up to expectations, the application should be providing a service for delivery from whatever place available on it to your home, but it's any different from any other ordering app, you stick only to the Menu, and you cannot customize your order, customer support is awful and no one provides help when needed.

2. Manual selection of orders was best.Very bad app..im trying to refund the money i put in account balance as i am going final exit .i filed ticket and sent email to customer service ..the customer care representative ask me to send bank account details to where the amount will be deposited but next day the account balance empty but money never returned to my bank account until now already 3 days.

3. Bring me the old version.Overall is good but delivery and distance is very time consuming for riders and sometime it's not worthy for what you get as delivery charges.A perfect application that will ease your life and meet ur needs in a professional quick way.

4. the old version very helpful for the delivery driver they can choice which order easy and best for him.Please remove the auto sign mot and return my old modeI am having a lot of problem with this mode Not only me but everyone is having problems.

5. the support is trash but service is helpfulMarsool is hands down the best food delivery app out there! I've used many different services before but I keep coming back to Marsool because of the exceptional service they provide.

6. My experience with them is fantastic they deliver my package in no time 🙂 and the delivery man is professional and honest.

7. The application is being worse with time instead of improving the errors.the last update the rider getting sometimes trouble this automatic accepted unexpected Warder.

8. they offer the same delivery guys next time if you delete pending orderer because some personal preference .

9. So disappointing hope this will be fix and return my money.Everytime I order the application shows me error even after the update.

10. Very bad experience!!!I would like to suggest you that please back to the manual list selection of orders.

11. taking too long to accept orders it wasnt like that I guess deliveries shifted to other app but I only know this .

Steps to Troubleshoot & Fix Mrsool | مرسول Issues

1. Fix Mrsool | مرسول Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mrsool | مرسول: Restarting the app will resolve most errors.
  2. Update the Mrsool | مرسول App. Here is how:
    1. On Android goto PlayStore » Search for "Mrsool | مرسول" » Open Mrsool | مرسول » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mrsool | مرسول » click "UPDATE".
  3. Clear Mrsool | مرسول app cache: Clearing cached data will force your app to retrieve the latest data directly from Mrsool | مرسول servers.
    1. On Android, goto Settings » Apps » Select "Mrsool | مرسول" » click Storage » click "Clear Cache".
  4. Check Mrsool | مرسول app permissions. If any of these permissions required to use your device's features are disenabled, Mrsool | مرسول might not work.
  5. Uninstall and reinstall Mrsool | مرسول. If nothing else has worked, completely uninstall Mrsool | مرسول then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mrsool | مرسول not working


2. Fix Mrsool | مرسول Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mrsool | مرسول be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mrsool | مرسول not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mrsool | مرسول may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My account has been suspended without any reason so please resolve my problem

    — by Muhammad Imran Riaz 1 month ago

  • dear marsool i diliverd an oeder no#292296837 in al kharj its a mobily card recharge amount 230 riyals inculding dlivery its amount 256 riyals so marsool send me text in chat that he paid money from apple pay and i send the recharge code picture the custumer and waiting money back in my STC PAY account but i didnt recevied any money back in my STC pay account so please solve my problem soon as poosible i m waiting marsool thanks.

    — by muhammad akram 2 months ago

  • My I'd suspended. What should I do now. How can I open it

    — by Bilal ahmed 2 months ago

  • Why You're Blocked My Account 😭

    — by Muhammad Waseem Muhammad Arshad 4 months ago

  • 0590424751
    0552793867
    Delete my account

    — by SHAH FAHAD 4 months ago

  • I want to delete my mrsool account which on 0569440575. Now I want to activate my mrsool account on this number which is:0536941198 by misken.I upload my details on both id please delete my one account

    — by Ali bin abdullah sari 9 months ago

  • Plzz dlete my Acount my id

    — by Muhammad junaid 9 months ago

  • Can you delete my rider account

    — by Farrukh Raza 10 months ago

  • I want to Delete My marsool account
    On register my Name

    — by Mati Mati Taj Muhammad 11 months ago

  • Hi I want to delete my account

    — by Fasilasgarbik 11 months ago

  • Hi i need to delete my marsool accc

    — by Faraz shah 1 year ago

  • Please delete my account
    Your guys are just westing my time
    No customer service
    Nobody to call for guidance in time of need
    No proper or clean calculation on chargers and commission

    Please delete my account
    Thanks

    — by Faris 1 year ago

  • Please delete my account
    Your guys are just westing my time
    No customer service
    Nobody to call for guidance in time of need
    No proper or clean calculation on chargers and commission

    Please delete my account
    Thanks

    — by Faris 1 year ago

  • Please
    Delete My Marsool account
    On this email I'd
    mi8002438@redacted
    And My mobile number 0594632147

    — by Muhammd Ibrahim 1 year ago

  • my FREIND IQAMA photo misuse and make mrsool id how can deactivate that mrsool id

    — by Jimshad hassan 1 year ago

  • I want to delete my account because i have sale my car

    — by Abdul Hakeem Muhammad bux 1 year ago

  • Delete my account permanently

    — by Jawad_Amir 1 year ago

  • I don't want to work with mrsool anymore I got a job from noon.com

    — by Shabeer 1 year ago

  • Make account

    — by فتح الدين بن عيسى بن ابراهيم هادي 1 year ago

  • Delete mrsool account

    — by Irshad Ahmad 1 year ago

  • hi sir
    i have registered for courirer,
    now i cant sign in app, forgot sign in details.
    please help to sign in and let me work a courirer

    — by MUJEEB 1 year ago

  • my account is suspended help me to reopen it

    — by ABDUL rehman 1 year ago

  • How I recover Password for login

    — by Amir Shahzad Muhammad 1 year ago

  • My ID has been closed and there is no complaint against me. I want to work in Marshall again. Please help me.

    — by Abdul Ghaffar 1 year ago

  • I want to delete this account

    — by Sharip Hossain Nurejaman 1 year ago

  • I am forget my password.
    I cant make forgot password.

    — by NAZMUL NAZIM 1 year ago

  • My iqama is expire no need. Thanks

    — by Iftikhar ahmed shabir ahmed 1 year ago

  • I deleted my mrsool account now I want to log in my account

    — by RAHMATULLAH ALLAH DAD 1 year ago

  • Suspinded my account

    — by Mohammed arif sarif 1 year ago

  • My mrsool account under mobile number 0576935766 is currently suspended. Why is that? Can help me have it reactivated.?

    — by Riche Molon 1 year ago

  • My Mrsool don't accept order. Order accepting problems.
    Please chek my account. 966581231414

    — by Saeed Ahmad Amir Zaman Khan 1 year ago

  • تم حظر الحساب حساب نشط

    — by ممدوح بن عبدالله بن فيصل اليماني 1 year ago

  • Today fraud happened with me on third delivery plzz help me my registration number is 0548056164

    — by Mubashar 1 year ago

  • DELETE account because blocked and I registered again my account

    — by محمد بن يحي بن احمد مسلبي 1 year ago

  • My account is suspended for no reason and no support team or customer care answered

    — by Hassan Taiq Masood 2 years ago

  • Please delete my account my number is lost number is +966546663168

    — by Yousuf 2 years ago

  • Please delete my account with this email and this number (+966 556849684) i made a new account with my new number and i no longer have access to the old number so please delete the account

    — by Deema 2 years ago

  • my phone number in the mrsool app +966592317275 dear mrsool please cancel delete my account

    — by فرحان خان 3 years ago

  • dear sir please delete my account

    — by فرحان خان 3 years ago