Published by BHP

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Why should I report an Issue with Movie Box?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BHP to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Movie Box Customer Insights

1. So many good films that we cant watch because it doesnt workThis app is a total rip-off I try to look for the movies that I personally want to watch but it doesn't even let me search for it and it keeps saying that empty this is why I hate this app never download it it's the worst app in the universe hahaha :-) :-) do not download this game because if you do you are a total idiot peace outBad app, freezing or movies not avail.

2. Its repetitive and just easier to search for what show you want to watch instead of searching through and seeing other movies you would like to come back to the app and watch.

3. There are pop up txt of random people asking for sex and they make you watch adverts in order to continue watching movie....Realy good app just the ads can be a bit much.

4. Some movies cannot watch.

5. But excellent video quality.App is terrible.

6. None of the moviez will play Keep saying error.

7. Ill change 3 star to 5 star no doubt.No subtitles available.

8. Excellent except for the browse layout .

9. Reduce the ads while movie plays.

10. Such false avertisment.

11. Terrible experience.

Steps to Troubleshoot & Fix Movie Box Issues

1. Fix Movie Box Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Movie Box: Restarting the app will resolve most errors.
  2. Update the Movie Box App. Here is how:
    1. On Android goto PlayStore » Search for "Movie Box" » Open Movie Box » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Movie Box » click "UPDATE".
  3. Clear Movie Box app cache: Clearing cached data will force your app to retrieve the latest data directly from Movie Box servers.
    1. On Android, goto Settings » Apps » Select "Movie Box" » click Storage » click "Clear Cache".
  4. Check Movie Box app permissions. If any of these permissions required to use your device's features are disenabled, Movie Box might not work.
  5. Uninstall and reinstall Movie Box. If nothing else has worked, completely uninstall Movie Box then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Movie Box not working


2. Fix Movie Box Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Movie Box be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Movie Box not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Movie Box may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • cancel my subscription

    — by maddy 2 years ago

  • Why can't they find no resources for laugh from keep from crying play by tyler perry and meet the browns play by tyler perry why have it on moviebox if Noone can't watch it please fix it please

    — by Lenchelle Pruitt 2 years ago

  • I have been trying to cancel my subscription due to money problems im experiencing but I find it difficult to do so via the app and website. May you please cancel my subscription

    — by mbali magwaza 2 years ago

  • I’m unable to cast off my iPhone or laptop and want to unsubscribe

    — by Anthony Cipollone 2 years ago

  • Hi
    I charged $55 for this subscription and still I am unable to use

    — by Jiya 2 years ago