Contact EHS Customer Service

Why should I report an Issue with EHS?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Emirates Health Services to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It just shows a white screen.Useless App! Easy to register but difficult to log in and app always unavailable! How can we request medical records if your app is not working?!? Ive been trying to log in for 5days now and still i cant do it!Easy to use and useful App, thank youApp doesn't even open.

2. 3.While giving feedback or complaints, the keyboard keeps on blinking & disappearing from the screen, not allowing the user to write a feedback.

3. Since I uninstalled it I recovered the well to live.Greetings, This application was working well for some days, but when I logged in to get my release certificate from COVID19, it didn't work.

4. 2.The feedback smily is at a wrong place which keeps on occupying keyboard buttons.

5. It won't recognize my username neither is there any other way of using email address as username nor can one opt for changing username.

6. Unable to login despite having correctly typed in username & password.

7. I went to ehs for health clearance CERTIFICATE and still now I didn't got that and I already paid the amount also .

8. I have contacted then many times and even complained .they gave a lot excuses.Worst experience.

9. I was perfectly healthy before trying to use the app, afterward I suffered of a high blood pressure and felt dizzy.

10. Fix your registration process and connection the uae pass.

11. Over all a very low budget & pathetic app.Worst experience.

1. Fix EHS Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart EHS: Restarting the app will resolve most errors.
2. Update the EHS App. Here is how:
   1. On Android goto PlayStore » Search for "EHS" » Open EHS » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EHS » click "UPDATE".
3. Clear EHS app cache: Clearing cached data will force your app to retrieve the latest data directly from EHS servers.
   1. On Android, goto Settings » Apps » Select "EHS" » click Storage » click "Clear Cache".
4. Check EHS app permissions. If any of these permissions required to use your device's features are disenabled, EHS might not work.
5. Uninstall and reinstall EHS. If nothing else has worked, completely uninstall EHS then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing EHS not working

2. Fix EHS Server issues & Internet Connection

1. Check network connection: An unstable Internet will make EHS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to EHS not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, EHS may not be able to connect to the Internet when running in the background.