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Why should I report an Issue with MobileTek Core?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MobileTek to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Working in tandem with Xcelerator’s dispatch software and courier tracking software, MobileTek features Barcode Scanning, Signature Capture, Real Time Data Synchronization and much more for increased delivery efficiency.

2. MobileTek is a mobile courier management software solution that offers a unique combination of detailed scheduling, tracking, and delivery management software, all in one driver-friendly and intuitive handheld device.

3. The MobileTek package delivery software interface is easy-to-use and guides drivers through each stop to ensure that tasks are completed correctly and in the proper order.

4. MobileTek courier software features Shared-Stops, GPS tracking and real-time data synchronization.

5. Key Software Systems developed this advanced courier software system from the ground up to work seamlessly with Xcelerator delivery dispatch software.

6. These wireless logistics software tools keep drivers moving through their day with valuable information available at every step to ensure all parties are informed, all the time.

7. Contact us today at 732-409-6068 and we’ll show you what MobileTek dispatch software can do for your business.

8. MobileTek puts leading-edge technology –surpassing that of major, national delivery services—right in your hands.

9. MobileTek does not access your device's stored photos or videos.

10. Drivers can select the next stop and then press the ‘Arrive/Scan’ button to begin scanning barcodes.

11. Location - For compliance with Dispatch visibility and location tracking.

1. Why does a work app need to know where I'm at even when not working? App makes me turn on my location which completely drains my battery! With the new update, I go to scan but I have to physically touch the screen so that I could scan, otherwise it doesn't scan anything.

2. And I constantly see the symbol (truck inside magnifying glass) for Driver Lens popping up in my notification bar even when I've force closed the MobileTek app at night so it's obviously running in the background unauthorizedIt was fine until the last update.

3. Too bad I have to use it for work, otherwise it would've been off my phone a long time ago..Have to pay through your contractee using this, but paying for low quality.

4. Can not do arrival scan half of the time, the orders will just vanish.

5. You want an App that is unreliable, prizes aesthetics over function, suffers from poor server integration, crashes regularly, you got it How Bad, do you ask? Bad enough to Quit a Job over? ... I Did.The worst part of my job is dealing with this app.

6. Wish you guys could have left alone, it was working just fine.Have to use it for work, otherwise I wouldn't bother.

7. My biggest issue is, the loud, obnoxious and unnecessary sounds from this app with no way to silence but put my phone on silent.Cannot start my new job because this app won't let me log in, new bosses tries too.

8. It Crashes, Freezes, Runs in the Background after closing, Mapping is Inaccurate/Sluggish and has Server Comm Issues.

9. So much for bug fixes.Forcing me to enable my location in app permissions "ALL THE TIME EVEN WHEN NOT IN USE".

10. Had to take the same photo 5 times because every time it reset the app.I despise having to use this invasive app to get paid.

11. Orders wouldn't show up, even after uninstalling, reinstalling, refreshing, logging out and in.

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart : Restarting the app will resolve most errors.
2. Update the App. Here is how:
   1. On Android goto PlayStore » Search for "" » Open MobileTek Core » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
3. Clear MobileTek Core app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
   1. On Android, goto Settings » Apps » Select "MobileTek Core" » click Storage » click "Clear Cache".
4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing not working

2. Fix Server issues & Internet Connection

1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.