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Why should I report an Issue with Carla Book Instantly Pay Later?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Carla Car Rental (Rent a car and Car rental app) to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Carla Book Instantly Pay Later
1. Carla is a car rental app that compares global and local companies, including Hertz, Avis, Budget Car Rental, Dollar, Thrifty, Sixt, and Fox Rent a Car. 🚗 featured on USA TODAY, Techcrunch, Boston Globe, Travel Pulse, and AutoRental News.
2. Check if the branches are open or not. • Instant confirmation: Get your voucher email right after booking. • Under 25 fee waived: We're waiving under 25 at participating companies. • Book now and pay later in monthly payments with Affirm. • One-way rentals: Drop off at a different location. • 24/7 customer service: Don't wait on the line for hours.
3. You can rent a car at 20,000 locations worldwide from all major companies like Avis, Budget, Dollar, Fox, Sixt, Hertz, Thrifty, Europcar, and many local businesses. ★ Rent a car you want.
4. How can Carla help you to book your next trip? • See all rental cars near you on the map.
5. Make sure you book a rental car on Carla saying "under 25 fee waived" or "no under 25 fee".
6. "Extremely flexible app; provides a multitude of options from locations to common car rental services like Hertz or car sharing apps like Turo.
7. Better than car sharing, you can get instant confirmation of your car rental booking and see true deals.
8. The supplier will be one of the major car rental companies.
9. Can easily narrow down your preferred car using filters for car types and rental services.
10. Carla shows daily deals at companies that are near you.
11. Book your rental car and pay at your own pace after drop-off.
Carla Book Instantly Pay Later Customer Insights
1. I have the voucher number, I will contest this charge with my bank and report this app as fraud if you cannot cancel it manually when a customer asks!!Fraud, scam! I made a reservation pick up a car and they cleaned my accout, and some overdraft, the renting agency told me the confirmation number didn't have the same amount of numbers and it had the wrong set of letters at the beginning.
2. Buyer beware! Don't be a sucker like me!I tried to rent a car for a certain time once I paid it changed the reservation to a time and date that had nothing to do with when I wanted to rent the car so I instantly tried to get my money back and they refused and the dates that I was supposed to rent no longer were available.
3. In panic I used their contact form, heard nothing until they cancelled my reservation because the "unlikely event" (their words) - they couldn't find a car for me - had happened.
4. I tried to make a reservation through the app several times and was told there was an error, and I was never sent a confirmation about a completed reservation.
5. It is not! My email is verified, I can SEE my reservation but it only has 'find hotel deals' button, I've sent screen shots.
6. Yet my card was charged twice for the Pay Now fee and when I tried to sent a message on the up to contact them, it gave another error message saying the message couldn't send.
7. Drop off and pickup times were changed between my booking screen (I have the screenshot) and the final reservation.
8. As soon as my reservation time hit., a small portion of my money was returned.
9. Do not get this apWhile the prices are great, there is NO cancel button in the reservation.
10. Extremely flexible app; provides a multitude of options from locations to common car rental services like Hertz or Thrifty.
11. The ability to choose any time for both pick up and drop off helps with flexible scheduling, which could be a headache otherwise.
Steps to Troubleshoot & Fix Carla Book Instantly Pay Later Issues
1. Fix Carla Book Instantly Pay Later Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Carla Book Instantly Pay Later: Restarting the app will resolve most errors.
- Update the Carla Book Instantly Pay Later App. Here is how:
- On Android goto PlayStore » Search for "Carla Book Instantly Pay Later" » Open Carla Book Instantly Pay Later » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Carla Book Instantly Pay Later » click "UPDATE".
- Clear Carla Book Instantly Pay Later app cache: Clearing cached data will force your app to retrieve the latest data directly from Carla Book Instantly Pay Later servers.
- On Android, goto Settings » Apps » Select "Carla Book Instantly Pay Later" » click Storage » click "Clear Cache".
- Check Carla Book Instantly Pay Later app permissions. If any of these permissions required to use your device's features are disenabled, Carla Book Instantly Pay Later might not work.
- Uninstall and reinstall Carla Book Instantly Pay Later. If nothing else has worked, completely uninstall Carla Book Instantly Pay Later then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Carla Book Instantly Pay Later not working
2. Fix Carla Book Instantly Pay Later Server issues & Internet Connection
- Check network connection: An unstable Internet will make Carla Book Instantly Pay Later be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Carla Book Instantly Pay Later not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Carla Book Instantly Pay Later may not be able to connect to the Internet when running in the background.
Reported Issues
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I am requesting to cancel CONFIRMATION NUMBER K25517279F6. Please reply back to confirm this cancellation.
— by Wendy Shabazz 2 years ago -
I am requesting to cancel CONFIRMATION NUMBER K25517279F6. Please reply back to confirm this cancellation.
— by Wendy Shabazz 2 years ago -
I would like a refund. I was not able to rent the car. You accepted my payment with a debit card. When I got to hertz they need at least 24 hours notice before accepting debit card
— by Marguerite Gould 2 years ago -
I was charged 100 dollars for trying to check a price. Even the so called reservatuon was never sent to the agency i was charged a rental for
— by Adam Howington 2 years ago -
I need to be refunded fees since I was unable to rent a car through you'll. When can I expect this to happen?
— by Shalaya Baber 2 years ago -
I wasn't given a reservation my money was take 500$ and no refund
— by jennifer M martinez 2 years ago -
Rented a car and we need to know where to pick it up at
— by Denicia Lee 2 years ago -
I was charged. Ut never credited within the app...app days drcli e..yet ny card was charged
— by Brant M Wells 2 years ago -
I still have a issue unresolved
— by Lawrence 2 years ago -
I never got the email for the location of the car that i paid for and the web page said customer service was open 24/7 .... I also got told that i would recive a credit to my accout and when i checked to see it wasnt there ...
This is frodulent af .... Im praying my bank will stop the payment but after reading peoples complaints i know i will not be getting my money from them ....— by Raelynn 2 years ago -
My reservation was canceled so I would like a refund of what was taken out of my account
— by Mercedes C 2 years ago -
I am facing legal harm because of a accident that i was in and the fact that no matter how many times ive contacted carla i cannot seem to get them to provide me a insurance policy number my number is 954-702-5758
— by Lawrence 2 years ago -
I need to cancel my car reservation. The voucher number is 2614146. The confirmation is M99289811121. I am canceling because i no longer need the vehicle. Thank you.
— by Juliana 2 years ago -
I need my refund back in my card
— by Lashawna 2 years ago -
This is the second complaint I have written to you about this scamming fraudulent company. I have written to them repeatedly either getting no response or a response that makes no sense and has nothing to do with what I’m telling them and the best one was they emailed me another customers email to them that was also requesting a refund. I have sent them emails with a whole breakdown of my money I have paid and the little bit the have refunded. They insist on giving me credit for something I will never be able to use which I have also explained to them. I have called car rental companies and companies such as Expedia, Priceline etc. all saying they would have refunded my money immediately no questions asked, but not Carla. I have filed a complaint with the FTC for their unethical business practices and will contact my attorney on monday.
Here’s the quick breakdown of what is going on:
On 5/29/2021 I used Carla cars to attempt to rent a vehicle paid them $94.44 for a prepayment fee. Nowhere did it say no refunds. I went to pick up the car, and because I did not have a credit card with a large enough limit for a deposit and the car rental I could not get the car. I contacted Carla but did not receive a response. I emailed the company several more times, finally two weeks later I received an email stating that I could not receive a refund that they had applied credit to my account for a future car rental. Not at all happy about what happened I decided to try again. So on 6/28/2021 I tried to rent a car again this time using the company’s “peace of mind” policy which stated that I would receive a refund if I was not able to rent the car. But when I went thru the process to get the rental my credits were not there as promised so I again paid the full amount of their prepayment fee of $133.40. I emailed the company letting them know that there was no credits on my account. No answer. Once again I could not rent the car because my credit card limit wasn’t enough. I again emailed the company. Approximately two days later I received a refund for $95. But they still had $133.40 after several more emails they refunded $14.69 for what I don’t know. I have continued to email them repeatedly everyday for the rest of my money which is $118.15. They still refuse even though I purchased their peace of mind. They still insist on giving me credits I will never be able to use and do not want to use because I have told them reatedly that I don’t want any further business with their unethical company.— by Sandra Bradshaw 3 years ago -
I want my money for my insurance on a car that I COULD NOT RENT and not credit towards my next rental because I won't be doing that through this app EVER AGAIN
— by Kimberly Allen 3 years ago -
On 5/29/2021 I rented a car from Carla rents. I was unable to get the car I had reserved because agent was unaware of a company policy. My voucher number for that rental was 2551111. After several emails to the company trying to get a refund for what I thought was the price of the insurance $95.44. I finally received an email telling me they would not refund my money but they would give me credit for the amount towards my next rental. So on 6/28/2021 I made another reservation for another vehicle and still had to pay the full amount $133.40 it said it was for the insurance. So I again emailed the company trying to at least get the credit that I was told I would get of $95.44. But once again two emails later I have heard nothing. I no longer wish to rent any vehicle from this company but I want my money back now. I feel that this company is a total fraud. Scamming people out of their hard earned money. If I don’t hear anything back from this company I will be getting my attorney involved. I don’t appreciate getting scammed
— by Sandra Bradshaw 3 years ago -
Need directions in Portsmouth ohio to pick up car
— by Misty Marie Perry 3 years ago -
No complaints can I use a debit card or Apple Pay for rentsl
— by Yvette Judd 3 years ago -
I didn’t receive my 55 off the rental with discount code “appstore”
— by Larry Nava 3 years ago -
I am trying to cancel my reservation and Carla is saying they will Only give me back half because it was a prepayment. But it’s covid and now my travel plans have change. I am beyond pissed.
— by bryna carracino 3 years ago -
Where do I get car from no email
— by Ryan 3 years ago -
I would like a phone call from them in reference to the inconvenience that they have caused my family for not letting us know who our car was through until today and to find out we will have to pay an additional 618.00 at the counter to pick up vehicle when the reservation was made over a week ago to find out details of rental today was a horrible way to do business on there behalf and they need a phone number so people can contact them instead of having an automated message sent through email is another horrible way of handling customers
— by Shayla Taylor 3 years ago -
Pls delete my account and refund the total amount of 106 usd.
— by Phillip Ramos 3 years ago -
They took 106 dollars from my card there is no reservation for me at enterprise in haines city florida want my total refund back
— by Phillip Ramos 3 years ago -
Conform #36545623344 where is my refund
— by Jose Fernandez 3 years ago
